Windows Security Update for Windows 7 for x64-based Systems (KB2491683)error 8024200D

Discussion in 'Windows Update' started by Matt Tucker, Feb 16, 2012.

  1. Matt Tucker

    Matt Tucker Guest

    I have Windows 7 x64 on my desktop computer and every time that I try to do the Windows update for the KB2491683 security update, it keeps giving me the error code 8024200D when it is halfway done installing. I have tried the solutions microsoft provides on their tech help webpage (doing the cmd prompt scannow, doing the msconfig disabling all non-microsoft programs thing and trying the update again), but nothing is working. This particular security update has failed to instal since 4/16/11. Any help would be greatly appreciated.
     
    Matt Tucker, Feb 16, 2012
    #1
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  2. Matt Tucker

    MowGreen Guest

    8024200D WU_E_UH_NEEDANOTHERDOWNLOAD
    The installer requires more data to be downloaded.

    That particular return code indicates an inconsistent condition is
    present in Windows or that the download of all components of the update
    was never fully completed due to said inconsistencies or interference
    from 3rd party software.

    Did you try manually downloading the update, saving it, then configure
    the system to Clean boot (msconfig), and try to install the manually
    downloaded update ? If not, suggest you first give that a shot -

    Security Update for Windows 7 for x64-based Systems (KB2491683)
    http://www.microsoft.com/download/en/details.aspx?id=19655


    If it still will not install properly, suggest you download and *save*
    the System Update Readiness Tool (CheckSUR) for Windows 7 for x64-based
    Systems (KB947821)
    http://www.microsoft.com/download/en/details.aspx?id=20858

    Use msconfig to boot the system to the Clean boot state and then run
    Windows6.1-KB947821-v14-x64.msu as you would an .exe.

    NOTE: If a 3rd party firewall was previously being used prior to the
    Clean boot, then suggest you ensure that the native Win 7 firewall is
    now On as the system *must* be connected to the internet when CheckSUR
    is running. When you try to manually install KB947821 you can disconnect
    the system from it's network connection.

    CheckSUR, aka the System Update Readiness Tool, "verifies the integrity
    of the following resources:

    Files that are located under the following directories:
    %SYSTEMROOT%\Servicing\Packages
    %SYSTEMROOT%\WinSxS\Manifests
    Registry data that is located under the following registry subkeys:
    HKEY_LOCAL_MACHINE\Components
    HKEY_LOCAL_MACHINE\Schema

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component
    Based Servicing

    When the System Update Readiness Tool detects incorrect manifests,
    files, or registry data, it *might* replace the incorrect data with a
    corrected version. "

    The key word here is *might*. Incorrect, corrupted, or missing data can
    be replaced manually but it's tricky and requires some advanced knowledge.

    After CheckSUR has run UNdo the Clean boot steps and restart the system
    to normal Windows mode.

    See if it can install the manually downloaded copy of the update now.

    If not, then suggest you inspect one of the logs that CheckSUR created
    to see where the issue is present -

    Windows\Logs\CBS\CheckSUR.log
    Windows\Logs\CBS\CheckSUR.persist.log


    You can also contact Microsoft for no-charge support in getting the
    Security update installed

    http://support.microsoft.com/kb/2491683

    " For home users, no-charge support is available by calling
    1-866-PCSAFETY in the United States and Canada or by contacting your
    local Microsoft subsidiary. For more information about how to contact
    your local Microsoft subsidiary for support issues with security
    updates, visit the Microsoft International Support website:
    http://support.microsoft.com/common/international.aspx?rdpath=4

    North American customers can also obtain instant access to unlimited
    no-charge email support or to unlimited individual chat support by
    visiting the following Microsoft website:
    http://support.microsoft.com/oas/default.aspx?&prid=7552 "

    Of course, this being Microsoft, things change and they may now be
    charging for this 'service'. If so, they'll just tell you to try

    1. sfc/ scannow
    2. run CheckSUR
    3. do an "in-place upgrade", aka, a Repair Installation
    4. do a clean reinstallation of Windows 7

    On rare occasions you may actually get lucky and be put in touch with
    someone who can get the update installed. Then again, my hair may also
    grow back. <w>


    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================

    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Feb 16, 2012
    #2
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