Windows Update and Norton Internet Security 2008

Discussion in 'Windows Vista General Discussion' started by Charliec, May 9, 2008.

  1. Charliec

    Charliec Guest

    I have a laptop runing Vista (no SP1) and am having problems running
    Windows Updates on the machine. I have run Windows Update on this
    machine in the past. I recently had to uninstall and reinstall NIS
    2008 on this laptop.

    Now when I run Windows Updates, it produces the following error:

    --------------------------------
    Windows could not search for new updates
    Error(s) found: CODE 80072EE2

    The only option is to "Get Help". Clicking on that shows 25 Windows
    Updates, all with an error and error code. The error code 80072EE2
    details provides the following instructions;

    Add the following websites to your firewall exceptions list;

    - http://*.update.microsoft.com
    - https://*.update.microsoft.com
    - http://download.windowsupdate.com
    ----------------------------------------

    I have a message on the Symantec support forum. But wanted to see if
    anyone here have add websites to NIS 2008's Exceptions list? I know
    how to add IP Addresses to the Trusted List, but this does not appear
    to be the area to add these sites.

    Or is there another reason within Windows Update for this error?

    Thanks for any assistance.

    Charlie
    ******************************************************
    Charliec
     
    Charliec, May 9, 2008
    #1
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  2. Charliec

    John Beard Guest

    I have the same issue. On mine the problem is with the Norton firewall
    since the update works if I turn off the Norton firewall and turn on the
    Windows firewall. Does anyone know how to tell Norton to let this
    update through. Exceptions are by program and not by website.
     
    John Beard, Oct 9, 2008
    #2
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  3. Charliec

    awby Guest

     
    awby, Nov 17, 2008
    #3
  4. Charliec

    awby Guest

    Nov. 17, 2008 My text did not show on posting here above. Today I
    could not get windows update to work with NIS 2008 but it did before
    (I have Vista 64) . Look at Personal Firewall, Advanced Settings,
    General Rules, Configure Button. I found "Block access to secure
    sites" had "BLOCK"!! When I put in "ALLOW" windows update now seems
    to work. I am still trying to find if I can put in normal urls in the
    firewall exceptions.
    Arnie
     
    awby, Nov 17, 2008
    #4
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