Windows Update does not finish scanning.

Discussion in 'Windows Update' started by Jeffrey M Dasenbrock, Aug 26, 2003.

  1. This problem popped up a couple of weeks ago. Windows
    update loads, and the ActiveX program downloads, but
    Windows Update never goes beyond the scan, to where I can
    start selecting updates to download. It doesn't even
    begin to mark off the 33%, 66%, etc, stages as it used
    to. I had made no changes to my computer before this
    started occuring.
     
    Jeffrey M Dasenbrock, Aug 26, 2003
    #1
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  2. Jeffrey M Dasenbrock

    Lucy [MS] Guest

    We need to check to see if any errors are being reported.
    Let's view the Windows Update log file
    Copy and paste "%windir%\windows update.log" (w/o the quotes)
    into the Internet Explorer address bar and hit Enter.
    Scroll down to the current date and look for the error being reported.
    Next, Look for the error message in the Windows Update Troubleshooter:
    http://v4.windowsupdate.microsoft.com/troubleshoot/

    Please try the suggestions listed. If problem persists please post the
    error message along with your operating system.


    Thanks,
    Lucy [MS]

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Lucy [MS], Aug 29, 2003
    #2
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