windows update doesnt pass logo testing

Discussion in 'Windows Update' started by joeyc, Apr 20, 2004.

  1. joeyc

    joeyc Guest

    all of my updates say this when i go to install them...is this a error on my part or what?
     
    joeyc, Apr 20, 2004
    #1
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  2. Jupiter Jones [MVP], Apr 20, 2004
    #2
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  3. Hi,

    This error may occur due to any of the following reasons:

    * Cryptographic Services is set to disabled.

    * Log file or database corruption exists in the %Systemroot%\System32\Catroot2 folder.

    * Other Windows core system files are corrupted or missing.


    To resolve the error, perform the following steps:
    1. Click Start and then click Run.

    2. In the Open box, type cmd and then click OK.

    3. At the command prompt, type the following commands, and press

    ENTER after each line:

    net stop cryptsvc

    ren %systemroot%\system32\catroot2 oldcatroot2

    net start cryptsvc

    exit

    4. Try to install the updates to Windows again.

    If the error still occurs after performing the above steps, follow these steps:

    1. Restart the computer.

    2. Click Start and then click Run.

    3. In the Open box, type cmd and then click OK.

    4. At the command prompt, type sfc /purgecache and then press Enter.

    5. At the command prompt, type sfc /scannow, and then press ENTER.

    Note: This command will take several minutes to complete and may require access to the Windows installation source files.

    6. When the command has completed, type Exit to close the command prompt.

    You should now be able to install the Windows updates.

    Rgds,
    Sathya
     
    Sathya Narayanan, Apr 20, 2004
    #3
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