Windows Update Error Code 646...

Discussion in 'Windows Update' started by gamerchic82, Oct 18, 2009.

  1. gamerchic82

    gamerchic82 Guest

    I have been receiving Error Code 646 for the following three items that
    Windows Update has been trying to install: Security Update for Microsoft
    Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
    Office System.
    I tried to install them both yesterday and today and still the same result.
    I am running Windows Vista Ultimate SP2.
    What can I do to resolve this?
     
    gamerchic82, Oct 18, 2009
    #1
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  2. gamerchic82 wrote:
    > I have been receiving Error Code 646 for the following three items
    > that Windows Update has been trying to install: Security Update for
    > Microsoft Visio Viewer 2007; and these two updates: Security Update
    > for 2007 Microsoft Office System.
    > I tried to install them both yesterday and today and still the same
    > result. I am running Windows Vista Ultimate SP2.
    > What can I do to resolve this?


    What firewall application are you running?
    What AntiVirus?

    32-bit or 64-bit Vista?

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
    Shenan Stanley, Oct 18, 2009
    #2
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  3. gamerchic82

    TaurArian Guest

    gamerchic82 wrote:
    :: I have been receiving Error Code 646 for the following three items
    :: that Windows Update has been trying to install: Security Update for
    :: Microsoft Visio Viewer 2007; and these two updates: Security Update
    :: for 2007 Microsoft Office System.
    :: I tried to install them both yesterday and today and still the same
    :: result. I am running Windows Vista Ultimate SP2.
    :: What can I do to resolve this?


    For the MS Viso Viewer, remove the viewer and reinstall it (the update may
    be looking for the original source files).

    1.
    http://www.microsoft.com/downloads/...42-b174-4198-ae31-6884e9edd524&DisplayLang=en
    2.
    http://www.microsoft.com/downloads/...7E-D940-45EC-8D56-EC2FCDF346A5&displaylang=en
    SP1
    3.
    http://www.microsoft.com/downloads/...c5-dd01-459e-8120-5f127e20c085&displaylang=en
    SP2
    System Requirements
    a.. Supported Operating Systems: Windows Server 2003; Windows Vista;
    Windows XP


    a.. This update applies to the following product:
    a.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
    (SP1))
    b.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
    (SP2))
    As regards the Security Update for 2007 Microsoft Office System, locate the
    same and manually download and install.
    http://catalog.update.microsoft.com/v7/site/Home.aspx
    or
    Search for a download
    http://www.microsoft.com/downloads/search.aspx?displaylang=en

    or trying leaving the media (the office 2007 installation disk) in the
    installation drive and installing or if manually downloading and installing
    and/or leaving the installation media in the installation drive doesn't
    work, then you may have to repair/reinstall office 2007. (Make sure you have
    your product key handy)



    --

    TaurArian [MVP] 2005-2010 - Update Services
    http://taurarian.mvps.org
    ======================================
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights.
     
    TaurArian, Oct 18, 2009
    #3
  4. gamerchic82

    Nolan Guest

    "gamerchic82" wrote:

    > I have been receiving Error Code 646 for the following three items that
    > Windows Update has been trying to install: Security Update for Microsoft
    > Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
    > Office System.
    > I tried to install them both yesterday and today and still the same result.
    > I am running Windows Vista Ultimate SP2.
    > What can I do to resolve this?
     
    Nolan, Oct 18, 2009
    #4
  5. hello,
    go to microsoft website and type the error code to bing search,
    install all the 97....error code one by one, after that go to windows update
    and try installing it again. if you got the same result, im willing to help
    fix the problem remotely.


    "gamerchic82" wrote:

    > I have been receiving Error Code 646 for the following three items that
    > Windows Update has been trying to install: Security Update for Microsoft
    > Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
    > Office System.
    > I tried to install them both yesterday and today and still the same result.
    > I am running Windows Vista Ultimate SP2.
    > What can I do to resolve this?
     
    Sean Sagun help with error code 646, Oct 19, 2009
    #5
  6. gamerchic82

    rld513 Guest

    "TaurArian" wrote:

    > gamerchic82 wrote:
    > :: I have been receiving Error Code 646 for the following three items
    > :: that Windows Update has been trying to install: Security Update for
    > :: Microsoft Visio Viewer 2007; and these two updates: Security Update
    > :: for 2007 Microsoft Office System.
    > :: I tried to install them both yesterday and today and still the same
    > :: result. I am running Windows Vista Ultimate SP2.
    > :: What can I do to resolve this?
    >
    >
    > For the MS Viso Viewer, remove the viewer and reinstall it (the update may
    > be looking for the original source files).
    >
    > 1.
    > http://www.microsoft.com/downloads/...42-b174-4198-ae31-6884e9edd524&DisplayLang=en
    > 2.
    > http://www.microsoft.com/downloads/...7E-D940-45EC-8D56-EC2FCDF346A5&displaylang=en
    > SP1
    > 3.
    > http://www.microsoft.com/downloads/...c5-dd01-459e-8120-5f127e20c085&displaylang=en
    > SP2
    > System Requirements
    > a.. Supported Operating Systems: Windows Server 2003; Windows Vista;
    > Windows XP
    >
    >
    > a.. This update applies to the following product:
    > a.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
    > (SP1))
    > b.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio Viewer 2007
    > (SP2))
    > As regards the Security Update for 2007 Microsoft Office System, locate the
    > same and manually download and install.
    > http://catalog.update.microsoft.com/v7/site/Home.aspx
    > or
    > Search for a download
    > http://www.microsoft.com/downloads/search.aspx?displaylang=en
    >
    > or trying leaving the media (the office 2007 installation disk) in the
    > installation drive and installing or if manually downloading and installing
    > and/or leaving the installation media in the installation drive doesn't
    > work, then you may have to repair/reinstall office 2007. (Make sure you have
    > your product key handy)
    >
    >
    >
    > --
    >
    > TaurArian [MVP] 2005-2010 - Update Services
    > http://taurarian.mvps.org
    > ======================================
    > Disclaimer: The information has been posted "as is" with no warranties
    > or guarantees and doesn't give any rights.


    I'm having this same problem, can't install this update. I've turned off
    the firewall, virus protection. I can't believe this update can't install
    without the user having to go through all these contortions to get it
    processed.
     
    rld513, Oct 24, 2009
    #6
  7. gamerchic82

    TaurArian Guest

    rld513 wrote:
    :: "TaurArian" wrote:
    ::
    ::: gamerchic82 wrote:
    ::::: I have been receiving Error Code 646 for the following three items
    ::::: that Windows Update has been trying to install: Security Update
    ::::: for Microsoft Visio Viewer 2007; and these two updates: Security
    ::::: Update for 2007 Microsoft Office System.
    ::::: I tried to install them both yesterday and today and still the
    ::::: same result. I am running Windows Vista Ultimate SP2.
    ::::: What can I do to resolve this?
    :::
    :::
    ::: For the MS Viso Viewer, remove the viewer and reinstall it (the
    ::: update may be looking for the original source files).
    :::
    ::: 1.
    :::
    http://www.microsoft.com/downloads/...42-b174-4198-ae31-6884e9edd524&DisplayLang=en
    ::: 2.
    :::
    http://www.microsoft.com/downloads/...7E-D940-45EC-8D56-EC2FCDF346A5&displaylang=en
    ::: SP1
    ::: 3.
    :::
    http://www.microsoft.com/downloads/...c5-dd01-459e-8120-5f127e20c085&displaylang=en
    ::: SP2
    ::: System Requirements
    ::: a.. Supported Operating Systems: Windows Server 2003; Windows
    ::: Vista; Windows XP
    :::
    :::
    ::: a.. This update applies to the following product:
    ::: a.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio
    ::: Viewer 2007 (SP1))
    ::: b.. Microsoft Visio Viewer 2007 (with Microsoft Office Visio
    ::: Viewer 2007 (SP2))
    ::: As regards the Security Update for 2007 Microsoft Office System,
    ::: locate the same and manually download and install.
    ::: http://catalog.update.microsoft.com/v7/site/Home.aspx
    ::: or
    ::: Search for a download
    ::: http://www.microsoft.com/downloads/search.aspx?displaylang=en
    :::
    ::: or trying leaving the media (the office 2007 installation disk) in
    ::: the installation drive and installing or if manually downloading
    ::: and installing and/or leaving the installation media in the
    ::: installation drive doesn't work, then you may have to
    ::: repair/reinstall office 2007. (Make sure you have your product key
    ::: handy)
    :::
    :::
    :::
    ::: --
    :::
    ::: TaurArian [MVP] 2005-2010 - Update Services
    ::: http://taurarian.mvps.org
    ::: ======================================
    ::: Disclaimer: The information has been posted "as is" with no
    ::: warranties
    ::: or guarantees and doesn't give any rights.
    ::
    :: I'm having this same problem, can't install this update. I've
    :: turned off the firewall, virus protection. I can't believe this
    :: update can't install without the user having to go through all these
    :: contortions to get it processed.



    My theory is that a registry cleaner may have been used or the source files
    for the original installation removed (Office updates).

    Try leaving the original Office disk in the installation drive and see if
    that rectifies the problem. If not manually install the update/s.

    With the viewer update, it's most likely when the original viewer was
    installed the source was deleted therefore hence the problem of not being
    able to install the update.

    K
     
    TaurArian, Oct 24, 2009
    #7
  8. gamerchic82

    Shadows4

    Joined:
    Nov 21, 2009
    Messages:
    1
    One Solution for Error Code 646

    (11/21/09) - I have Vista (64bit version), and I was getting this error for three weeks myself. Thanks to one the suggestions below, I got it to work. The suggestion that worked for me was to "manually" install each update "individually". I could not use the windows automatic update feature. Here's what I did (BTW, I did not have to turn off my firewall to do this):

    1) Went to Bing.Com
    2) Typed in the exact name of the update as it was displayed on the Windows Update Screen (e.g. Security Update for Microsoft Office Excel (KB######)
    3) Bing found the exact match to what I typed in on the Microsoft website
    4) I clicked on the link
    5) Selected "Download"
    6) And Viola, it worked :)
    7) I repeated this step four more times, and now I've successfully installed all five updates that I'd been trying to install for three weeks.
    8) Thanks again to all of the tips people listed below, that was helpful and the "manual" update tip worked for me.

    Hope this works for other people as well.
     
    Shadows4, Nov 21, 2009
    #8
  9. gamerchic82

    Nixon Jacob Guest

    I am also getting the same error Code 646 when installing the updates.
    Please advice..

    Nixon

    "gamerchic82" wrote:

    > I have been receiving Error Code 646 for the following three items that
    > Windows Update has been trying to install: Security Update for Microsoft
    > Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
    > Office System.
    > I tried to install them both yesterday and today and still the same result.
    > I am running Windows Vista Ultimate SP2.
    > What can I do to resolve this?
     
    Nixon Jacob, Dec 27, 2009
    #9
  10. Nixon Jacob wrote:
    > I am also getting the same error Code 646 when installing the
    > updates. Please advice..


    Did you read the rest of the conversation(s) you replied to? ;-)

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
    Shenan Stanley, Dec 27, 2009
    #10
  11. gamerchic82

    Hbell Guest

    "Shenan Stanley" wrote:
    @ Shenan Stanley

    Vista has been nothing but a huge migraine headache. Microsoft should be
    updating their customers to windows 7 FREE, for all the grief of mistakenly
    purchasing this OS (Vista Ultimate). Nothing but issues, never able to
    install updates. After xp you people broke everything you could to produce
    the money maker Vista. =/

    I've spent so many hours trying to update this set of updates you should be
    paying me... and it still can't be done easily. Yet to see if it will work
    after I do hours of crossing my fingers hoping my computer skills are that of
    a certified repair person.

    Displeased is an understatement.


    > Nixon Jacob wrote:
    > > I am also getting the same error Code 646 when installing the
    > > updates. Please advice..

    >
    > Did you read the rest of the conversation(s) you replied to? ;-)
    >
    > --
    > Shenan Stanley
    > MS-MVP
    > --
    > How To Ask Questions The Smart Way
    > http://www.catb.org/~esr/faqs/smart-questions.html
    >
    >
    > .
    >
     
    Hbell, Apr 26, 2010
    #11
  12. <snipped>
    <entire conversation>
    http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/2b1a0b1c011d877a/
    </entire conversation>

    Nixon Jacob wrote:
    > I am also getting the same error Code 646 when installing the
    > updates. Please advice..


    Shenan Stanley wrote:
    > Did you read the rest of the conversation(s) you replied to? ;-)


    Hbell wrote:
    > Vista has been nothing but a huge migraine headache. Microsoft
    > should be updating their customers to windows 7 FREE, for all the
    > grief of mistakenly purchasing this OS (Vista Ultimate). Nothing
    > but issues, never able to install updates. After xp you people
    > broke everything you could to produce the money maker Vista. =/
    >
    > I've spent so many hours trying to update this set of updates you
    > should be paying me... and it still can't be done easily. Yet to
    > see if it will work after I do hours of crossing my fingers hoping
    > my computer skills are that of a certified repair person.
    >
    > Displeased is an understatement.


    The 646 error is *not* Windows Vista - centric. More Office-centric
    really - so I would ask you the same question I asked "Nixon Jacob" in this
    conversation back on December 27, 2009... But you obviously have not and
    just blame your trouble on Vista.

    For your direct complaint...

    My suggestion for that - without spending anything but your own time - is
    backup your important data (bookmarks, emails, contacts, documents,
    installable downloads, product keys/serial numbers, pictures, music, etc),
    install Windows Vista clean and update to SP2. Then ensure you have all the
    latest hardware device drivers. Then install your antivirus software (I
    suggest Avira AntiVir or eSet NOD32) and continue with the installation of
    your other software (Office suites, photo/image manipulation, etc.) Restore
    your data (bookmarks, emails, contacts, documents, installable downloads,
    product keys/serial numbers, pictures, music, etc) and start using your
    computer again. Yeah - it may be a weekend-type task - but I have found
    that Windows Vista can run quite well if done in this way because it usually
    lacks the poor installation and ugly extras usually done by the OEM that
    sold you the computer. (If you are that OEM - sorry - but that is my
    experience.)

    Overkill? Maybe - but it is the least complicated and gives the surest
    results.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
    Shenan Stanley, Apr 26, 2010
    #12
  13. gamerchic82

    itener Guest

    "gamerchic82" wrote:

    > I have been receiving Error Code 646 for the following three items that
    > Windows Update has been trying to install: Security Update for Microsoft
    > Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
    > Office System.
    > I tried to install them both yesterday and today and still the same result.
    > I am running Windows Vista Ultimate SP2.
    > What can I do to resolve this?
     
    itener, Jun 9, 2010
    #13
  14. gamerchic82

    Peter Foldes Guest

    Insert your Office CD into your computer while the Updates are trying to install. If
    you have read some of the posts here ,then you would have found the above fix for
    the 646 issue

    Temporarily disable any third-party real-time system protections (e.g.,
    anti-virus; anti-spyware; firewall) prior to the next install attempt.


    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.
    http://www.microsoft.com/protect

    "itener" <> wrote in message
    news:...
    >
    >
    >
    > "gamerchic82" wrote:
    >
    >> I have been receiving Error Code 646 for the following three items that
    >> Windows Update has been trying to install: Security Update for Microsoft
    >> Visio Viewer 2007; and these two updates: Security Update for 2007 Microsoft
    >> Office System.
    >> I tried to install them both yesterday and today and still the same result.
    >> I am running Windows Vista Ultimate SP2.
    >> What can I do to resolve this?
     
    Peter Foldes, Jun 10, 2010
    #14
  15. gamerchic82

    Guest

    Click on start button and from lists click on All Programs.
    Then click on Windows Update option.
    Click on View update history, from the left pane.
    Find an update for windows that failed to install and then double click the update to view for more information.
    Then the status will display for updates that have failed to install.
    From the windows update dialog box, review the error code for the failed update.
    Follow the links in the windows update dialog box which you get under the More Information or Help support option.
    Now try to install new updates again.

    I can <ahref="http://www.fixwindowserror.com">fix my PC</a> by following above given steps.
     
    , Mar 25, 2014
    #15
  16. gamerchic82

    Guest

    Click on start button and from lists click on All Programs.
    Then click on Windows Update option.
    Click on View update history, from the left pane.
    Find an update for windows that failed to install and then double click the update to view for more information.
    Then the status will display for updates that have failed to install.
    From the windows update dialog box, review the error code for the failed update.
    Follow the links in the windows update dialog box which you get under the More Information or Help support option.
    Now try to install new updates again.

    I can fix my PC by following above given steps.
    http://www.fixwindowserror.com
     
    , Mar 25, 2014
    #16
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