Hi, i'm pretty new to this so not really sure which information to provide so\nsorry in advance if it's not enough.\nI am using Windows Vista Home Premium\nversion 6.0 (Build 6001: Service Pack 1)\nUp until a few days ago windows update was working but suddenly stopped, it\njust tells me that windows can't check for updates, so i try installing them\nmanually but get a message saying some updates were not installed, followed\nby the error code 80240016, windows update is currently installing other\nupdates. Please try again in a few minutes. So i click the 'try again' button\nbut it just comes back with the same message. I'm also having problems\nconnecting to microsoft sites, it just redirects me, usually to google page,\nand i can't install windows live messenger either, it just shows the page\n'internet explorer cannot display the webpage'.\nNot sure if this will be any help but it is also doing the same with windows\ndefender when i try checking for updates but gives a different error code\nwhich is 0x80244019.\n\nI have scanned my computer using Norton 360, Avast and Windows live onecare\nbut they are showing nothing, at the time this started happening i was using\nNorton 360 as my anti virus software but now i'm currently using Windows live\nonecare as i wondered if it was the Norton 360 causing the problem but seems\nnot. I have tried stopping and starting the windows update by typing net stop\nwuauserv etc in command prompt but this isn't working either so i'm now at a\ncomplete loss as i know little about computers. I would be very grateful for\nanyone that can help! Thanks.