Windows Update Error: [Error number: 0x8DDD0004]

Discussion in 'Internet Explorer' started by News, Jan 5, 2006.

  1. News

    News Guest

    When I go to Windows Update:

    [Error number: 0x8DDD0004]
    The website has encountered a problem and cannot display the page you are
    trying to view. Take the following steps to try solving the problem:
    Refresh the page.
    In Internet Explorer, delete your Temporary Internet Files by going to the
    Tools menu and clicking Internet Options.
    Close and then re-open Internet Explorer.

    The fixes don't work. Any ideas?
     
    News, Jan 5, 2006
    #1
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  2. Hello,

    please try the following:

    Register the following DLL's:
    1. Click on Start, point to "Run", type cmd and click ok
    2. Type in regsvr32 JSCRIPT.DLL and click Ok.
    3. Type in regsvr32 MSXML3.DLL and click Ok.
    4. Type in regsvr32 ATL.DLL and click Ok.
    5. Type in regsvr32 WUAPI.DLL and click Ok.
    6. Type in regsvr32 WUAUENG.DLL and click Ok.
    7. Type in regsvr32 WUAUENG1.DLL and click Ok.
    8. Type in regsvr32 WUCLTUI.DLL and click Ok.
    9. Type in regsvr32 WUPS.DLL and click Ok.
    10. Type in regsvr32 WUWEB.DLL and click Ok.

    If reregistering these DLL's do not work, try the next steps:
    .. Click Start > Run
    2. Type "Services.msc" (w/o quotes)
    3. Press OK
    4. Find "Automatic Updates"
    5. Right Click on the Automatic Updates Service and select Stop to stop the
    service.
    6. Now Find "Background Intelligent Transfer service"
    7. Right Click on the Background Intelligent Transfer service and select
    Stop to
    stop the service.

    You may also have to rename the SoftwareDistribution folder as well.
    1. Click on Start, Run and in the Open box write "%systemroot%" (Without
    Double
    Quotes) and press Enter.
    2. It will open the root folder ( i.e. C:\Windows if you have installed
    fresh
    copy of the Windows XP OR if you have upgraded over Windows NT then it will
    open
    C:\WINNT) from your system.
    3. Locate the SoftwareDistribution folder from the opened window Right Click
    on the
    on the SoftwareDistribution folder and select Rename. Type "OldSD", and
    press
    Enter.
    4. Once you have renamed the folder follow the next steps to restart the
    stopped
    services

    1. Click Start > Run
    2. Type "Services.msc" (w/o quotes)
    3. Press OK
    4. Find "Automatic Updates"
    5. Right Click on the Automatic Updates Service and select Start to start
    the
    service.
    6. Now Find "Background Intelligent Transfer service"
    7. Right Click on the Background Intelligent Transfer service and select
    Start
    to start the service..

    Regards,

    Henk Steunenberg
     
    Henk Steunenberg \(Ms\), Jan 5, 2006
    #2
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  3. News

    PA Bear Guest

    How to troubleshoot Windows Update, Microsoft Update, and Windows Server
    Update Services installation issues:
    http://support.microsoft.com/?kbid=906602

    1. See the "Need more help? Tell us what problem you are having" section of
    http://support.microsoft.com/?scid=ph;en-us;6527

    2. You cannot install some updates or programs
    http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

    3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
    associated with the download/install.

    How to read the Windowsupdate.log file:
    http://support.microsoft.com/?kbid=902093

    3b. Compare errors to those listed here:
    http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to
    http://windowsupdate.microsoft.com > click on Help and Support link in left
    pane > Solve problems on your own.

    4. Windows Update Checklist:
    http://www3.telus.net/dandemar/updtcl.htm

    5. Windows Update-specific newsgroup:
    news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

    Archive of Windows Update newsgroup:
    http://groups-beta.google.com/group/microsoft.public.windowsupdate
     
    PA Bear, Jan 5, 2006
    #3
  4. News

    News Guest

    I discovered 300+ pieces of spyware were causing trouble and most likely
    broke the Windows Update. Until I ran AdAware first, I was unable to
    download updates for SpyBot. Now Spybot is working and both programs show a
    clean system, but Windows Update is still broken. What I need to do is get
    Windows Update to re-install from the Microsoft web site. Any idea how to
    remove or reinstall Windows Update? I don't think I'll get this working
    unless I replace the existing files.

    Thanks.

     
    News, Jan 6, 2006
    #4
  5. News

    News Guest

    How do I simply tell the computer that Windows Update is not installed so it
    will redownload and install Windows Update again?

     
    News, Jan 6, 2006
    #5
  6. News

    News Guest

    Note that the new Microsoft Update won't install either - it says I need to
    accept the ActiveX control, which I have already done. I followed the
    instructions on the site if that happens and could not find a solution.
     
    News, Jan 6, 2006
    #6
  7. News

    PA Bear Guest

    Post your query to this Windows Update-specific newsgroup (to which I'm
    crossposting my reply):

    news://msnews.microsoft.com/mi­crosoft.public.windowsupdate
    --
    ~PA Bear
     
    PA Bear, Jan 7, 2006
    #7
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