Windows Update : Error number: 0x80096005

Discussion in 'Windows Server' started by Luigi, Oct 11, 2006.

  1. Luigi

    Luigi Guest

    Hi All,

    According Microsoft, I have to post this question to this newsgroup

    We tried this week-end to install patches into our AD (2 windows 2003
    servers sp1) and we got the following error :


    Error number: 0x80096005


    We followed all steps regarding this KB822798 without success
    http://support.microsoft.com/default.aspx/kb/822798.


    Please find a copy of windows update.log. It seems to be a
    synchornization error ....


    If you can help .


    Much appreciated.


    Regards,


    Luigi


    2006-10-10 10:49:57 5872 16e8 Misc =========== Logging
    initialized
    (build: 5.8.0.2469, tz: -0400) ===========
    2006-10-10 10:49:57 5872 16e8 Misc = Process:
    C:\Program
    Files\Internet Explorer\iexplore.exe
    2006-10-10 10:49:57 5872 16e8 Misc = Module:
    C:\WINDOWS\system32\wuweb.dll
    2006-10-10 10:49:57 5872 16e8 Setup *********** Setup:
    Checking
    whether self-update is required ***********
    2006-10-10 10:49:57 5872 16e8 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup Update NOT required
    for
    C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2006-10-10 10:49:57 5872 16e8 Setup * IsUpdateRequired
    = No
    2006-10-10 10:50:02 5872 16e8 Misc =========== Logging
    initialized
    (build: 5.8.0.2469, tz: -0400) ===========
    2006-10-10 10:50:02 5872 16e8 Misc = Process:
    C:\Program
    Files\Internet Explorer\iexplore.exe
    2006-10-10 10:50:02 5872 16e8 Misc = Module:
    C:\WINDOWS\system32\wuapi.dll
    2006-10-10 10:50:02 5872 16e8 COMAPI -------------
    2006-10-10 10:50:02 5872 16e8 COMAPI -- START -- COMAPI:
    Search
    [ClientId = WindowsUpdate]
    2006-10-10 10:50:02 5872 16e8 COMAPI ---------
    2006-10-10 10:50:02 5872 16e8 COMAPI - Online = Yes;
    Ignore download
    priority = No
    2006-10-10 10:50:02 5872 16e8 COMAPI - Criteria =
    "IsInstalled=0 and
    IsHidden=1"
    2006-10-10 10:50:02 5872 16e8 COMAPI - ServiceID =
    {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2006-10-10 10:50:02 5872 16e8 COMAPI <<-- SUBMITTED --
    COMAPI: Search
    [ClientId = WindowsUpdate]
    2006-10-10 10:50:02 1344 574 Agent *************
    2006-10-10 10:50:02 1344 574 Agent ** START ** Agent:
    Finding updates
    [CallerId = WindowsUpdate]
    2006-10-10 10:50:02 1344 574 Agent *********
    2006-10-10 10:50:05 1344 574 Agent * WARNING: Failed
    to synchronize,
    error = 0x80096005
    2006-10-10 10:50:05 1344 574 Agent * WARNING: Exit
    code = 0x80096005
    2006-10-10 10:50:05 1344 574 Agent *********
    2006-10-10 10:50:05 1344 574 Agent ** END ** Agent:
    Finding updates
    [CallerId = WindowsUpdate]
    2006-10-10 10:50:05 1344 574 Agent *************
    2006-10-10 10:50:05 1344 574 Agent WARNING: WU client
    failed Searching
    for update with error 0x80096005
    2006-10-10 10:50:05 5872 11b4 COMAPI >>-- RESUMED --
    COMAPI: Search
    [ClientId = WindowsUpdate]
    2006-10-10 10:50:05 5872 11b4 COMAPI - Updates found = 0
    2006-10-10 10:50:05 5872 11b4 COMAPI - WARNING: Exit
    code =
    0x00000000, Result code = 0x80096005
    2006-10-10 10:50:05 5872 11b4 COMAPI ---------
    2006-10-10 10:50:05 5872 11b4 COMAPI -- END -- COMAPI:
    Search
    [ClientId = WindowsUpdate]
    2006-10-10 10:50:05 5872 11b4 COMAPI -------------
    2006-10-10 10:50:05 5872 16e8 COMAPI WARNING: Operation
    failed due to
    earlier error, hr=80096005
    2006-10-10 10:50:05 5872 16e8 COMAPI FATAL: Unable to
    complete
    asynchronous search. (hr=80096005)
    2006-10-10 10:50:10 1344 574 Report REPORT EVENT:
    {1CC612BD-9DA7-4935-800B-6F1EBC74FB4B} 2006-10-10 10:50:05-0400 1
    148
     
    Luigi, Oct 11, 2006
    #1
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  2. Luigi

    erictse Guest

    I saw the same problem on my server (windows server 2003 standard edition SP1)
    I tried the 10 key steps, I resolved the 800B0001 problem
    but now I get

    ** START ** Agent: Finding updates [CallerId = WindowsUpdate]
    * WARNING: Failed to synchronize, error = 0x80096005
    * WARNING: Exit code = 0x80096005
    *********
    ** END ** Agent: Finding updates [CallerId = WindowsUpdate]
    *************
    Agent WARNING: WU client failed Searching for update with error 0x80096005
    COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate]
    COMAPI - Updates found = 0
    COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80096005
    COMAPI ---------
    COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate]
    COMAPI -------------
    COMAPI WARNING: Operation failed due to earlier error, hr=80096005
    COMAPI FATAL: Unable to complete asynchronous search. (hr=80096005)
    Report REPORT EVENT: {1C1D2919-B469-45DD-B592-1272D1CBD085} 2006-10-19
    16:05:29-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80096005 WindowsUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80096005





    --
    eric tse


     
    erictse, Oct 19, 2006
    #2
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  3. Luigi

    Luigi Guest

    Hi Eric,

    We have found the problem. Certificates issues ! .

    We have a certificate server installed on site and the problem was related
    to it.

    We imported certificates from a working server and we had some progress but
    at the end we have uninstalled and reinstalled our certificate server and now
    it works... we spent 1 week.

    We still don't fully understand why we had this error. All certificates that
    we had on our server before install patches were valid.........

    Mistery




     
    Luigi, Oct 24, 2006
    #3
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