Windows Update Error on XP 64bit: update is redirected from v6 to

Discussion in 'Windows Update' started by JP, Jan 9, 2008.

  1. You're mowst welcome, billcat. As long as the system updates
    automatically, I wouldn't bother wiping and reloading either.
    As to the MSKB articles previously mentioned ... frankly, I don't mess
    with changing boot drive letters. The risk is more then the reward is if
    the system can still update automagically.
    If you'd like, try to access the Microsoft Update Catalog using IE:

    All Security updates issued on Patch Tuesday are listed in the Sec
    Bulletins found here:

    And, all updates issued each month for 2008 can be viewed here:

    Best of luck to ya

    MowGreen [MVP 2003-2009]
    *-343-* FDNY
    Never Forgotten

    MowGreen [MVP], Nov 17, 2008
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  2. JP

    Ron Cicotte Guest

    Has anyone solved this issue? I'm having exactly the same problem. I'm not
    sure if the automatic updates are working since I have not seen one since the
    issue started. I recently installed .NET Frameworks 3.5, VS 2008 and SQL
    Server 2008. That's when the issue started. At first I couldn't get the
    update to work at all. All I got on the update page was "Windows Error!"
    (not very helpful). I downloaded and installed the latest windowsupdate
    agent for xp x64 and then got the Administrators Only message.

    I am logged in as a domain admin and domain admins is a member of local
    machine Administrators but the only thing that works is if I run the update
    as a login of the local machine with Administrator permissions.

    I agree with everyone that this is not a showstopper but it is very
    annoying. I have a fairly complex installation (I'm a data architect with
    lots of tools) and I don't always want to get every update that's out there
    but I would like not to have to "run as" every time I want to check for
    updates. ...and I would like to know that my critical updates are being
    downloaded automatically.

    Anyone know if there is a solution for this yet?
    Ron Cicotte, Feb 28, 2009
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  3. JP

    Ron Cicotte Guest

    I have resolved this issue on my XP x64 system.

    I agree billcat. The MS support guy had me registering x86 dll's. When he
    directed me to download the x86 version of windowsupdate I called him on it
    and he told me that his support tools don't distinguish between x86 and x64
    systems. This was after I had already sent him a .nfo file which clearly
    shows the OS as XO PRO x64.

    The solution:

    1. Stop and disable any antivirus tools (including services) I use avase
    and there are 4 services (2 automatic, 2 manual).

    2. Reset IE - Open IE. Select Tools | Internet Options | Advanced | Reset.
    Note you will lose cookies and toolbar settings.

    3. Restart in safe mode and rename C:\Windows\SoftwareDistribution to
    SoftwareDistribution.old or delete it altogether.

    3. Restart in normal mode. Select Start | Run and type services.msc. Make
    sure Automatic Updates services is started. Right click the Automatic
    Updates Services and select Properties |Log On. Make sure the Log on as
    Local System account is selected and the Allow service to interact with
    desktop is unchecked. Select OK or Cancel if the settings are correct.
    Check the properties to make sure Startup type is set to Automatic and the
    service is started.

    4. Check the Background Intelligent Transfer Service. It should have the
    same Log On properties. Startup type should be set to Manual and the service
    should be started.

    5. Open IE. IE will consider this your first start and will prompt you for
    your search engine preference. Select your preference and continue. You
    should be prompted to install Windows Update. If not then just select
    windowsupdate from your menu. You will be prompted to download and install.
    Just follow the prompts. When Windows Update is reinstalled it should work
    fine. It did for me.

    6. Restart your anti-virus services

    You'll have to re-establish any IE related toolbars or cookies (passwords,
    etc.) but it was worth it for me. Hope this works for you.
    Ron Cicotte, Mar 2, 2009
  4. JP

    OneArchitect Guest

    This worked for me at one time. I can't seem to get it to work anymore. Any
    OneArchitect, Aug 4, 2009
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