Windows Update error This fixed this for me:

Discussion in 'Windows Update' started by Gary L Greco, Jul 29, 2008.

  1. Gary L Greco

    Gary L Greco Guest

    http://support.microsoft.com/kb/910336
    You receive a "0x80070002" or "0x80070003" error code after you download an
    update from Windows Update, from Microsoft Update, or from Windows Server
    Update Services
    View products that this article applies to.
    Article ID : 910336
    Last Review : June 30, 2006
    Revision : 2.4
    SYMPTOMS
    You download an update from one of the following locations:• The Microsoft
    Windows Update Web site
    • The Microsoft Update Web site
    • The Microsoft Windows Server Update Services (WSUS) server
    After you do this, the update may fail, and a red X may appear adjacent to
    the update. In this case, you receive one of the following error codes:•
    0x80070002
    • 0x80070003
    Note To view error messages, you must click the red X that is adjacent to
    the failed update on the Review your update history Web page.
    Back to the top

    CAUSE
    This problem occurs when some files in the update are missing, even though
    the update is downloaded and extracted successfully.
    Back to the top

    RESOLUTION
    To resolve this problem, remove the download directory, and then visit the
    update locations again. To do this, follow these steps:1. Stop the Automatic
    Updates service. To do this, follow these steps:a. Click Start, click Run,
    type services.msc, and then click OK.
    b. Right-click the Automatic Updates service, and then click Stop.
    c. Minimize the Services snap-in.

    2. Rename the SoftwareDistribution directory. To do this, follow these
    steps: a. Click Start, click Run, type cmd, and then click OK.
    b. Type cd %windir%, and then press ENTER.
    c. Type ren SoftwareDistribution SDTemp, and then press ENTER
    d. Type exit, and then press ENTER .


    Note When you remove the %windir%\softwaredistribution folder, the history
    list is erased from the "Review your Updates" section of the Windows Update
    Web site. This action will not affect the currently installed updates on your
    computer. Subsequent updates will appear in the history list.
    3. Start the Automatic Updates service. To do this, follow these steps:a.
    Maximize the Services snap-in.
    b. Right-click the Automatic Updates service, and then click Start.
    c. Close the Services snap-in window.

    4. Visit the Windows Update Web site, the Microsoft Update Web site, or the
    WSUS server again, and then download an update.
    5. If you still receive the same errors, verify that you have correctly
    performed steps 1 through 3.
    6. If you still cannot install the update, see the following Microsoft
    Knowledge Base article:
    906602 (http://support.microsoft.com/kb/906602/) How to troubleshoot Windows
    Update, Microsoft Update, and Windows Server Update Services installation
    issues
     
    Gary L Greco, Jul 29, 2008
    #1
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  2. <snip>

    About time, too!
     
    PA Bear [MS MVP], Jul 29, 2008
    #2
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  3. Gary L Greco

    9996662 Guest

     
    9996662, Jul 30, 2008
    #3
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