Windows update fail to install

Discussion in 'Windows Update' started by Murphy13, Jun 17, 2010.

  1. Murphy13

    Murphy13 Guest

    windows updates have failled when system tried to automatically install
    I have tried to install each separately also only failure.
    -Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family
    update for .NET versions 2.0 through 3.5 (KB951847) x86
    -Security Update for Microsoft Office PowerPoint 2007 (KB982158)

    I do not see them under Add/Remove programs

    I have Windows XP Home ver5.1 SP3
    Microsoft .NET Frame 3.5 SP1
    in Add/Remove still see SP1.1,2.0,3.0 for Microsoft .NET
    Auto updates are on for Windows
    NO McAfee
    Have AVG Free 9.0.829 version
    window office 2007 powerpoint,access,groove,outlook publisher word excel

    DSL ATT connection to internet firewall is on
    2.67 GHz 992mb RAM
    Murphy13, Jun 17, 2010
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  2. See the "How to obtain help" section of, e.g.,>

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
    States and in Canada or by contacting your local Microsoft subsidiary.
    There is no-charge for support calls that are associated with security
    updates. When you call, clearly state that your problem is related to a
    Security Update and cite the update's KB number (e.g., KB982158).

    Or you can...

    Start a free Windows Update support incident email request:>

    Customers who experience issues installing Microsoft security updates also
    can visit the following page for assistance:>

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    Ǝиçεl, Jun 17, 2010
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