windows update failed - log shows error 8024402c

Discussion in 'Windows Update' started by JoeP, Sep 23, 2004.

  1. JoeP

    JoeP Guest

    tried to download and install two updates after upgrading to XP2 and received
    message that update failed during the download phase. The windows update log
    shows error 8024402c. How do I fix this?
     
    JoeP, Sep 23, 2004
    #1
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  2. Hi

    If you are behind a Microsoft ISA, this one might be relevant:

    XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
    Microsoft ISA server
    http://www.electrosonics.net/technotes/xperror0x8024402C.htm


    If the above is not relevant, here are some other things to try:

    When searching for available updates on the Windows Update site, you
    receive the 0x8024402C, 0x80240030 or 0x8024502d error.
    http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en


    You might need to use proxycfg.exe (see link above) to either set
    or remove a proxy server configuration:

    Open a command prompt (Start/Run and then "cmd.exe" without the
    quotes").

    Run this command to see what proxy configuration WU uses:

    proxycfg


    If you don't have a proxy, you will need status

    Direct access (no proxy server).


    If it reports anything else, to set direct access:

    proxycfg -d


    To get more help on proxycfg:

    proxycfg -?


    Please take a look at this post as well:

    http://groups.google.com/groups?selm=
     
    Torgeir Bakken \(MVP\), Sep 23, 2004
    #2
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  3. JoeP

    Guest Guest

    thanks - this did the trick.

     
    Guest, Sep 28, 2004
    #3
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