Windows Update Failing (Code:80070490)

Discussion in 'Windows Update' started by Myskesol, Aug 22, 2008.

  1. Myskesol

    Myskesol Guest

    I have tried numerous times to install this update...and it's one that says
    it's important...but it fails every time. And the update icon will not leave
    my taskbar because it hasn't installed the update. I tried to troubleshoot
    it...and still get the same thing happening. Anyone have a solution?

    Thanks!
     
    Myskesol, Aug 22, 2008
    #1
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  2. What update?

    Please state your full Windows version (e.g., Vista SP1; WinXP SP3).

    What anti-virus application or security suite is installed? What
    anti-spyware applications (other than Defender)? What third-party firewall
    (if any)?
     
    PA Bear [MS MVP], Aug 22, 2008
    #2
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  3. Myskesol

    Myskesol Guest

    Oh sorry thought I had it there.
    I'm running Windows Vista
    With Intel Pentium Dual Core Processor E2140
    1024 MB Memory
    250GB Hard Drive
    Update for Windows Vista (KB951072)
    Also have Nortons Internet Security 2008

    Hope this helps! It's all I could find!
     
    Myskesol, Aug 23, 2008
    #3
  4. 0x80070490 E_PROP_ID_UNSUPPORTED
    Permission denied / [Problem initializing or using session variables] or
    Element not found

    If you temporarily disable Norton AntiVirus *and* disable the Norton
    Firewall *and then* enable the Windows Firewall, will the update install?

    Can you download & install it manually? => Download the installer from
    http://www.microsoft.com/downloads/details.aspx?FamilyId=0F3D73D2-A9B2-4A7F-A817-9686983976FD,
    SAVE it to your desktop, do not RUN it | Right-click on the saved file | Run
    as Administrator | OK.

    Are you sure this is the only update that's failing or has failed to
    install?

    => Look in:

    • Start | Settings | Control Panel | Programs and Features |
    Installed Updates; or

    • Windows Update | View update history

    Windows Update tutorial:
    http://www.bleepingcomputer.com/tutorials/tutorial140.html

    View Update History screenshot:
    http://www.pcmag.com/slideshow_viewer/0,1205,l=&s=26945&a=193538&po=59,00.asp

    ==========================

    Are you sure you're not running Vista SP1?

    Do you use a "Registry cleaner"?

    Is your Norton Internet Security subscription current?

    Are you having *any* other problems with this machine (e.g., redirected
    Searches or webpages; "Page cannot be displayed" errors; cannot manually
    update Norton AntiVirus)?

    Read what MS Support suggested for another sufferer (didn't help this poster
    though):
    http://groups.google.com/group/microsoft.public.windowsupdate/msg/b7635d514dcc0770

    Unfortunately, every other poster here who's run into this error ended up
    having to do an "inplace upgrade" (reinstall) of Vista to resolve the
    problem.

    FWIW, I would NOT be running a Norton application on a Vista machine or any
    other machine.
     
    PA Bear [MS MVP], Aug 24, 2008
    #4
  5. Myskesol

    Myskesol Guest

    Yes thank you. The manual download worked.

    Myskesol

     
    Myskesol, Aug 25, 2008
    #5
  6. You're welcome and thanks for your feedback.

    Repost:
    I'd bet $10 that Norton was the cause of the problem.

     
    PA Bear [MS MVP], Aug 25, 2008
    #6
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