Windows Update fails - not the usual problem!

Discussion in 'Windows Update' started by red_tcr2, Aug 4, 2005.

  1. red_tcr2

    red_tcr2 Guest

    It is probably related to memory failure as I lost 256mb recently. First of
    all I thought I had caught a bad dose of "SpyWare" and a couple of viruses,
    but after researching my problem I found it to be a hardware related and
    proved this using "memtest".

    Now when I try windows update it skips immediately to "Registering 100%..."
    and after about one minute fails with [Error number: 0x8007041D]. I do not
    have NOD32 running, nor is any Norton software installed.

    My question is how to I force Windows update to download the components
    necessary to successfully complete the windows update procedure?

    Just incase I have missed something simple I have posted "windowsupdate.log"
    below


    2005-08-04 19:00:02 1200 4b4 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2005-08-04 19:00:02 1200 4b4 Misc = Process: C:\Program Files\Internet
    Explorer\IEXPLORE.EXE
    2005-08-04 19:00:02 1200 4b4 Misc = Module: C:\WINDOWS\System32\muweb.dll
    2005-08-04 19:00:02 1200 4b4 Setup *********** Setup: Checking whether
    self-update is required ***********
    2005-08-04 19:00:02 1200 4b4 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuweb.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup * IsUpdateRequired = No
    2005-08-04 19:00:02 1200 4b4 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2005-08-04 19:00:02 1200 4b4 Misc = Process: C:\Program Files\Internet
    Explorer\IEXPLORE.EXE
    2005-08-04 19:00:02 1200 4b4 Misc = Module: C:\WINDOWS\System32\wuweb.dll
    2005-08-04 19:00:02 1200 4b4 Setup *********** Setup: Checking whether
    self-update is required ***********
    2005-08-04 19:00:02 1200 4b4 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuapi.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update required for
    C:\WINDOWS\System32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 0.0.0.0, required version = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wups2.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-08-04 19:00:02 1200 4b4 Setup * IsUpdateRequired = Yes
    2005-08-04 19:00:03 1200 4b4 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2005-08-04 19:00:03 1200 4b4 Misc = Process: C:\Program Files\Internet
    Explorer\IEXPLORE.EXE
    2005-08-04 19:00:03 1200 4b4 Misc = Module: C:\WINDOWS\System32\wuweb.dll
    2005-08-04 19:00:03 1200 4b4 Setup *********** Setup: Checking whether
    self-update is required ***********
    2005-08-04 19:00:03 1200 4b4 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\cdm.dll: target version = 5.8.0.2469, required version =
    5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\iuengine.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuapi.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuauclt.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuauclt1.exe: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuaucpl.cpl: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuaueng.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wuaueng1.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wucltui.dll: target version = 5.8.0.2469, required
    version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update required for
    C:\WINDOWS\System32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll: target version = 0.0.0.0, required version = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup Update NOT required for
    C:\WINDOWS\System32\wups2.dll: target version = 5.8.0.2469, required version
    = 5.8.0.2469
    2005-08-04 19:00:03 1200 4b4 Setup * IsUpdateRequired = Yes
    2005-08-04 19:00:03 1200 abc Setup *************
    2005-08-04 19:00:03 1200 abc Setup ** START ** Setup: Downloading client CABs
    2005-08-04 19:00:03 1200 abc Setup *********
    2005-08-04 19:00:03 1200 abc Setup * Main CAB URL:
    http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
    2005-08-04 19:00:03 1200 abc Setup * MUI CAB URL:
    http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
    2005-08-04 19:00:03 1200 abc Setup * Download directory:
    C:\WINDOWS\SoftwareDistribution\WebSetup
    2005-08-04 19:00:03 1200 abc Setup *********
    2005-08-04 19:00:03 1200 abc Setup ** END ** Setup: Downloading client CABs
    2005-08-04 19:00:03 1200 abc Setup *************
    2005-08-04 19:00:03 1200 abc Setup *************
    2005-08-04 19:00:03 1200 abc Setup ** START ** Setup: Installing client
    binaries
    2005-08-04 19:00:03 1200 abc Setup *********
    2005-08-04 19:00:03 1200 abc Setup * Download directory:
    C:\WINDOWS\SoftwareDistribution\WebSetup
    2005-08-04 19:00:03 1200 abc Setup * Stop and start service: Yes
    2005-08-04 19:00:03 1200 abc Setup Starting file operations for section wups
    2005-08-04 19:00:03 1200 abc Setup Successfully copied source file
    C:\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to
    C:\WINDOWS\System32\wups.dll.wusetup.2747218.new
    2005-08-04 19:00:03 1200 abc Setup File operations for section wups
    completed successfully
    2005-08-04 19:00:03 1200 abc Setup Starting registry operations for section
    wups
    2005-08-04 19:00:03 1200 abc Setup Completed registration operations for
    section wups: status 0
    2005-08-04 19:00:03 1200 abc Setup Processing registry operations completed.
    Deleting backup files.
    2005-08-04 19:00:03 1584 570 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2005-08-04 19:00:03 1584 570 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2005-08-04 19:00:03 1584 570 Misc = Module: C:\WINDOWS\System32\wuaueng.dll
    2005-08-04 19:00:03 1584 570 Service *************
    2005-08-04 19:00:03 1584 570 Service ** START ** Service: Service startup
    2005-08-04 19:00:03 1584 570 Service *********
    2005-08-04 19:00:03 1584 570 Setup Registering binary:
    C:\WINDOWS\System32\regsvr32.exe /s
    "C:\WINDOWS\System32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll"
    2005-08-04 19:00:03 1584 570 Setup FATAL: Self registration of
    C:\WINDOWS\System32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll failed, error = 0x8024D007
    2005-08-04 19:00:03 1584 570 Setup FATAL: Failed to register
    C:\WINDOWS\System32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll in cache location: error 0x8024d007
    2005-08-04 19:00:03 1584 570 Setup FATAL: ProcessDelayedCopies failed:
    0x8024d007
    2005-08-04 19:00:03 1584 570 Agent FATAL: Failed to fix up registration at
    service startup: 0x8024d007
    2005-08-04 19:00:03 1584 570 Service *********
    2005-08-04 19:00:03 1584 570 Service ** END ** Service: Service exit
    [Exit code = 0x8024d007]
    2005-08-04 19:00:03 1584 570 Service *************
    2005-08-04 19:00:33 1200 abc Setup FATAL: Warning: Failed to restart
    wuauserv service: 0x8007041d
    2005-08-04 19:00:33 1200 abc Setup * WARNING: Exit code = 0x8007041D
    2005-08-04 19:00:33 1200 abc Setup *********
    2005-08-04 19:00:33 1200 abc Setup ** END ** Setup: Installing client
    binaries
    2005-08-04 19:00:33 1200 abc Setup *************
    2005-08-04 19:00:33 1200 abc Setup FATAL: InstallUpdatedBinaries failed with
    error 0x8007041d
    2005-08-04 19:00:33 1200 abc WUWeb FATAL: InstallUpdatedBinaries failed with
    error:0x8007041d
    2005-08-04 19:00:33 1200 abc WUWeb FATAL: UpdateClientWorker failed: error
    0x8007041d
     
    red_tcr2, Aug 4, 2005
    #1
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  2. This has been seen by several posters. wups.dll is missing for some
    reason. It gets copied but not installed.

    Is the service not stopping? There might be a clue about that in
    the Event log (e.g. using Run... eventvwr)

    From the versions of the modules which were logged I think you could
    replace them by downloading and installing WindowsUpdateAgent20-x86.exe
    Search for posts which refer to that download and notice Torgeir's
    additional tip about the /wuforce option.

    Disclaimer: I haven't found any clear documentation about this download
    but I think that I may have accidentally installed it myself when I installed
    MBSA2.0. At least, the versions of the modules which I now have
    match the versions of the modules which it would install (as seen
    by using the /? switch and doing a filever on the temporary directory
    it expands itself into.) In fact doing the latter would probably be one way
    of getting a copy of wups.dll to install manually yourself, if you'd rather
    try that.

    In any case, here is a Message-ID for one of Torgeir's posts which
    was a reply in an incident with very similar symptoms. (I'm offline at the
    moment otherwise I would give you the web interface link.)

    Subject: Re: windows update error
    Date: Mon, 18 Jul 2005 15:36:56 +0200

    ....
    I wonder why there were *two* checks for this?
    The only thing I can think of is that perhaps there was an account change
    done. I think we would probably need to install with /verbose logging
    active to get more clues about this. However, FileMon, filtering on
    (say) wups.dll, would at least show you if there was an account change
    involved.

    ....
    More inexplicable details. If "registry operations" completed Ok earlier
    why couldn't wups.dll be re-registered? Again, /verbose logging might
    clarify or, in this case, RegMon might yield more clues.

    If the service was stopped why does this copy have to be delayed?
    In any case I suspect that this is why there's a loop: the module never
    gets installed so you are going to be continually having WU trying to do
    a self-update.


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Aug 5, 2005
    #2
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  3. Yes, MBSA 2.0 will run WindowsUpdateAgent20-x86.exe if it finds that
    the Windows Update components are not up to date.

    The thread mentionded above in the Google newsgroup archive:

    http://groups.google.co.uk/group/mi...698202c3911/a0f3533fc70fd24d#a0f3533fc70fd24d
     
    Torgeir Bakken \(MVP\), Aug 6, 2005
    #3
  4. Robert Aldwinckle, Aug 6, 2005
    #4
  5. red_tcr2

    uniqueau Guest

    Hi there i have a proplem in updating window
     
    uniqueau, Dec 5, 2005
    #5
  6. red_tcr2

    SEO Jeff Guest

    What maybe your problem? More details are required for help
     
    SEO Jeff, Dec 5, 2005
    #6

  7. No kidding. In fact, your "View this thread" link is useless to me
    because my DNS has no clue about your server.
    It does have forums.yourdomain.com as 216.34.94.184
    but that site just leads to an advertising page.
    It also shows yourdomain.com.au as 216.7.162.127
    but that redirects to www.instra.com


    The full thread this is being appended to is so old
    and apparently unmarked that it has been aged
    even from the Microsoft web interface for newsgroups.


    Google Groups still has it here:

    http://groups.google.com/group/micr...6705f4e6b01/cfeff732c3a7b1e4#cfeff732c3a7b1e4



    My guess though is that this "Me too!" poster is just reusing the Subject
    and the old details would just confuse whatever the new issue is.
    I strongly suggest starting a new thread with a more explicit Subject.


    FYI

    Robert Aldwinckle
    (MVP IE)
    ---
     
    Robert Aldwinckle, Dec 10, 2005
    #7
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