Windows update fails: Windows XP, error 0x80072EE7:

Discussion in 'Windows Update' started by JimmiDean, Aug 17, 2003.

  1. JimmiDean

    JimmiDean Guest

    I browse to update site, it determines updates, click
    proceed with install and install dialog appears then
    immediately exits saying it failed (update log below).

    I run ADSL via Bell sympatico (PPoE) via a Linksys
    router. Never had a trouble with updates before.

    Disabled the WebCheck (as found on another site), deleted
    MSN messenger (heard it may interfere with registry
    settings), delete WUTemp, rebooted etc etc.

    Any help is appreciated.

    === Update log
    2003-08-17 15:39:16 19:39:16 Success IUCTL
    Starting
    2003-08-17 15:39:16 19:39:16 Success IUCTL
    Downloaded iuident.cab from
    http://windowsupdate.microsoft.com/v4/ to C:\Program
    Files\WindowsUpdate\V4
    2003-08-17 15:39:16 19:39:16 Success IUCTL
    Current iuengine.dll version: 5.4.3630.2550
    2003-08-17 15:39:16 19:39:16 Success IUCTL
    Current iuctl.dll version: 5.4.3630.2550
    2003-08-17 15:39:16 19:39:16 Success IUENGINE
    Starting
    2003-08-17 15:39:16 19:39:16 Success IUCTL
    Windows Update Web Site has a valid address:
    http://v4.windowsupdate.microsoft.com/en/default.asp
    2003-08-17 15:39:16 19:39:16 Success IUENGINE
    Determining machine configuration
    2003-08-17 15:39:17 19:39:17 Success IUENGINE
    Determining machine configuration
    2003-08-17 15:39:21 19:39:21 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp
    2003-08-17 15:39:22 19:39:22 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp
    2003-08-17 15:39:22 19:39:22 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp
    2003-08-17 15:39:25 19:39:25 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp
    2003-08-17 15:39:25 19:39:25 Success IUENGINE
    Determining machine configuration
    2003-08-17 15:39:26 19:39:26 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/c
    onsumerdrivers/getmanifest.asp
    2003-08-17 15:39:39 19:39:39 Success IUENGINE
    Querying software update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/g
    etmanifest.asp
    2003-08-17 15:39:42 19:39:42 Success IUENGINE
    Asynchronous Download started
    2003-08-17 15:39:42 19:39:42 Success IUENGINE
    Download destination root folder is: C:\WUTemp
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Library download error. Will retry. (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Library download error. Will retry. (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Library download error. Will retry. (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Downloading file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB821557-x86-
    ENU_924a8902cf36b8f0f9e4adabc8e8a9c.exe, skipping
    remaining files for this Item (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Library download error and timed out (-1 ms). Will not
    retry. (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Downloading file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/DirectX9-KB819696-x86-
    ENU_977f8cc86c1e151a0168d1296210913.exe, skipping
    remaining files for this Item (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Library download error and timed out (-1 ms). Will not
    retry. (Error 0x80072EE7)
    2003-08-17 15:39:42 19:39:42 Error IUENGINE
    Downloading file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB823559-x86-
    ENU_3a1b8659662198db00ff48a89d4689f.exe, skipping
    remaining files for this Item (Error 0x80072EE7)
    2003-08-17 15:39:43 19:39:43 Error IUENGINE
    Library download error and timed out (-1 ms). Will not
    retry. (Error 0x80072EE7)
    2003-08-17 15:39:43 19:39:43 Error IUENGINE
    Downloading file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/Q817606_WXP_SP2_x86_ENU_6e530e81dd7d72d61
    9aa3223e18ec11.exe, skipping remaining files for this
    Item (Error 0x80072EE7)
    2003-08-17 15:39:43 19:39:43 Error IUENGINE
    See iuhist.xml for details: Download finished (Error
    0x80072EE7)
    2003-08-17 15:40:22 19:40:22 Success IUENGINE
    Shutting down
     
    JimmiDean, Aug 17, 2003
    #1
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  2. JimmiDean

    Kelly Guest

    I have the exact same problem, were you able to fix it?
    Please let me know how you fixed the problem.
     
    Kelly, Aug 17, 2003
    #2
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  3. Microsoft has suspended the *.windowsupdate.com address redirection to
    windowsupdate.microsoft.com

    To fix this go to your WINDOWS\SYSTEM32\DRIVERS\ETC folder (or
    WINNT\SYSTEM32\DRIVERS\ETC whichever the case may be). Open the
    "hosts" file with notepad and add the following line...

    63.210.47.52 download.windowsupdate.com


    then you will be able to download files from windowsupdate.

    -Jeremy

    ***************************************************************************
     
    Jeremy Ressler, Aug 19, 2003
    #3
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