Windows Update fails with "Administrators Only" error even though I am an administrator

Discussion in 'Windows Update' started by Doug L, Oct 11, 2003.

  1. Doug L

    Doug L Guest

    I am using XP home. I am logged in with administrative privileges. This
    error even occurs in Safe Mode logged in as Administrator. Update worked
    previously, but does not anymore.

    I have followed the instructions from Lucy [MS] in response to Ruevens post
    of 9/25 regarding what appears to be the same problem. In particular I have
    :

    Cleaned up some Windows Update files by following the steps in the
    following KB article:
    http://support.Microsoft.com/default.aspx?scid=kb;en-us;319585


    Downloaded and installed the controls from
    http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuctl.cab

    Double Checked the IE security settings as per Lucy's posting.

    There are other weird problems on this system (I suspect that they are
    related):
    1.. When attempting to open "User Accounts" in control panel I receive an
    access denied error.
    2.. Starting "Help and Support" results in nothing (except a brief
    hour-glass)
    3.. When browsing, right-click "open in new window" opens a new window but
    no content is displayed in the window.
    Please help!
     
    Doug L, Oct 11, 2003
    #1
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  2. This sounds very much like you have something wrong with your credentials as
    an Administrator. I'd definitely suggest posting the later points in the
    Windows XP support newsgroup. I suspect if that gets sorted, Windows Update
    will follow.
     
    David Herman \(507119\), Oct 11, 2003
    #2
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