Windows Update fails with error: 0x80004002 and 0x8024400D

Discussion in 'Windows Update' started by joelX47, Aug 10, 2007.

  1. joelX47

    joelX47 Guest

    After update of WXP from SP1 SP2, WINDOWS UPDATE does not function any more. When I activate (manually or automatically) WUPD, it returns the list of the updates, it downloads needed files; but it fails to install updates. However the manual installation of the downloaded files works fine!
    An examination of "WindowsUpdate.log" shows 2 errors:

    First):
    2007-08-04 14:14:08:484 1180 aa4 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2007-08-04 14:14:08:484 1180 aa4 PT WARNING: SOAP Fault: 0x00012c

    and then)
    2007-08-04 14:15:37:343 3740 ea4 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-08-04 14:15:37:328 3740 ea4 AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
    2007-08-04 14:15:38:531 1180 9dc Handler FATAL: 0x80004002: ERROR:
    Remote update handler container process created (PID: 3740),but exited before signaling event

    A research on the site of Microsoft for error: 0x8024400D returns: "0x8024400D WU_E_PT_SOAP_CLIENT Same have SOAP_E_CLIENT - SOAP customer found the message was malformed; fix before resending."!?
    How can I correct this message? I'm thinking some DLL are wrong; but which?

    The error 0x80004002 does not seem related to WUPD, but with authorization failure. How I don't see any record in the security or system event log.

    Could you help me or must I reinstall windows XP - SP2 from scratch ?
    Does anybody know if a list of Windows error code is available on the net?
     
    joelX47, Aug 10, 2007
    #1
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  2. joelX47

    Engel Guest

    Hello Joel,

    Suggest cleaning up the system (clearing out all the Temp/Tmp folders, and
    included all offline content, clearing the browser TIF, Delete Cookies , do a
    Disk CleanUp.

    Please confirm your system clock and Time Zone also the Date set properly,
    Having it set incorrectly can cause this type of behavior.

    You didn't say, or at least it's not clear, whether you tried getting the
    updates using Internet Explorer, by going here:

    http://windowsupdate.microsoft.com/

    Some new ActiveX software has to be installed on XP before your computer can
    be scanned.

    Just follow the prompts to do so, but it should then list and download the
    same updates, and install them, as those you see in the taskbar notification.

    If going to the site is successful, keep going back until there are no more
    critical updates to install.


    Also, Doesn't hurt to try Dial-a-fix

    Dial ª- Fix
    http://wiki.djlizard.net/Dial-a-fix

    Run this program with all the functions activated. --it may look as if the
    scan has frozen. DAF is actually doing lots of shoveling and shuffling, so
    don't interrupt it.

    Scroll down about 2/3 of the way to Download Dial-a-fix

    I hope this post is helpful.

    Let us know how it works ºut.
     
    Engel, Aug 10, 2007
    #2
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  3. joelX47

    joelX47 Guest

    Hello Engels,
    Thanks for your help. I already "cleanup" my system: temporary files,
    cookies, etc, ... To answer your question, I run windows Update by using the
    Windows Update program in the start menu. It's this program that call the
    faulty (Error: 0x8024400D, soap client error = 7) Web Service ! I don't
    know if this error is responsible for the failure of installation, or if it
    is the second ( AUClnt FATAL: Error: 0x80004002 ). I think this last error
    has some thing to do with an authorization failure but I'm not sure.
    Thanks for the pointer to Dial-a-Fix, I'll see if it can help me.
    Best regards.
     
    joelX47, Aug 10, 2007
    #3
  4. joelX47

    joelX47 Guest

    Hello Engels,
    Thanks for your help. I already "cleanup" my system: temporary files,
    cookies, etc, ... To answer your question, I run windows Update by using the
    Windows Update program in the start menu. It's this program that call the
    faulty (Error: 0x8024400D, soap client error = 7) Web Service ! I don't
    know if this error is responsible for the failure of installation, or if it
    is the second ( AUClnt FATAL: Error: 0x80004002 ). I think this last error
    has some thing to do with an authorization failure but I'm not sure.
    Thanks for the pointer to Dial-a-Fix, I will see if it can help me.
    Best regards.
     
    joelX47, Aug 10, 2007
    #4
  5. joelX47

    sdlomi2 Guest

    Hey, Joel, several others got this to fix their indiv. problems--may fix
    yours too. s.
    1. Click on Start and then click Run,
    2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and
    press Enter.
    3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message,
    click OK.
    4. Please repeat these steps for each of the following commands:
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL..........sdlomi2
     
    sdlomi2, Aug 15, 2007
    #5
  6. joelX47

    ABH Guest

    This is great! Worked for me after I and to use my recovery disc when my
    system crashed and then my Windows updater/Defender would no longer install
    updates.

    ~ABH
     
    ABH, Aug 16, 2007
    #6
  7. joelX47

    emircano Guest

    oh ty sdlomi worked for me too :D
     
    emircano, Aug 28, 2007
    #7
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