Windows Update Failure - Looping

Discussion in 'Windows Update' started by MHalberstadt, Jun 30, 2010.

  1. MHalberstadt

    MHalberstadt Guest

    My automatic updates don't seem to be installing. The update process goes
    through these updates:
    Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Security Update
    for Windows 2000, Windows Server 2003, and Windows XP x86 (KB979909)
    Microsoft .NET Framework 3.5 SP1 Update for Windows Server 2003 and Windows
    XP x86 (KB982168)
    Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for
    Windows Server 2003 and Windows XP x86 (KB982524)
    Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows
    2000, Windows Server 2003, and Windows XP (KB974417)

    They each say "done!" at the end but they dont seem to be installing. I
    have closed down twice now to allow them to install but when I power up the
    computer again the same updates are waiting to install. Any help would be
    much appreciated!
     
    MHalberstadt, Jun 30, 2010
    #1
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  2. MHalberstadt

    Andy Guest

    try manulaly scanning from windows update in ie.
    see what it finds
     
    Andy, Jun 30, 2010
    #2
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  3. PA Bear [MS MVP], Jun 30, 2010
    #3
  4. See the "How to obtain help..." section of
    http://support.microsoft.com/kb/979909

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
    States and in Canada or by contacting your local Microsoft subsidiary.
    There is no-charge for support calls that are associated with security
    updates. When you call, clearly state that your problem is related to a
    Security Update and cite the update's KB number (e.g., KB979909).

    Or you can...

    Start a free Windows Update support incident email request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527>

    Customers who experience issues installing Microsoft security updates also
    can visit the following page for assistance:
    https://consumersecuritysupport.microsoft.com/>

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx>

    For enterprise customers, support for security updates is available through
    your usual support contacts.


    Copied Ñesponse from MowGreen

    Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows
    2000, Windows Server 2003, and Windows XP (KB974417)

    Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Security
    Update for Windows 2000, Windows Server 2003, and Windows XP x86 (KB979909)

    suggest you contact MS for *no-charge support* in getting them
    installed.

    The fix for those 2 will also get the other .NET updates
    installed.

    Do NOT mention the other updates or they will try to charge
    you.

    Just mention the 2 Security updates.

    From both http://support.microsoft.com/kb/974417> and
    http://support.microsoft.com/kb/979909>


    " How to obtain help and support for this security update

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    in the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local
    Microsoft subsidiary for support issues with security updates, visit the
    Microsoft International Support Web site:
    http://support.microsoft.com/common/international.aspx?rdpath=4

    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by
    visiting the following Microsoft Web site:
    http://support.microsoft.com/oas/default.aspx?&prid=7552

    For enterprise customers, support for security updates is available
    through "
    -=-

    Good luck
     
    Ǝиçεl, Jul 1, 2010
    #4
  5.  
    Bob KB982168 doesnt install, Jul 1, 2010
    #5
  6.  
    Bob KB982168 doesnt install, Jul 1, 2010
    #6
  7. MHalberstadt

    Jerry Guest

    I have windows XP SP 3 and like other posters I have a list of several
    updates most relating to MS Office 2003. None of these will install and when
    running installation all attempts list as fail. I would be grateful for
    advice to eliminate this problem
     
    Jerry, Jul 1, 2010
    #7
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