Windows Update never finishes checking ...

Discussion in 'Windows Update' started by TommyC, Sep 11, 2005.

  1. TommyC

    TommyC Guest

    When I go to Windows Update and click either Express or Custom, I get the
    messeage "Checking for the latest updates for your computer..." and the
    bouncing green bar, but it goes no further. This behaviour started ~2 weeks
    ago. System is Win2k. Based on other threads, I verifed BITS is on (was off
    originally) & RPC started.

    Thanks,
    Tom

    The tail of the WinUpdate.log follows (~ a dozen checks in the SETUP section
    were marked "Update not required)(note that the scan was running for > 5
    minutes, but the logging stopped after 6 sec):
    2005-09-11 15:55:03 1764 72c Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0400) ===========
    2005-09-11 15:55:03 1764 72c Misc = Process: C:\Program Files\Internet
    Explorer\iexplore.exe
    2005-09-11 15:55:03 1764 72c Misc = Module: C:\WINNT\system32\wuapi.dll
    2005-09-11 15:55:03 1764 72c COMAPI -------------
    2005-09-11 15:55:03 1764 72c COMAPI -- START -- COMAPI: Search [ClientId =
    WindowsUpdate]
    2005-09-11 15:55:03 1764 72c COMAPI ---------
    2005-09-11 15:55:03 1764 72c COMAPI - Online = Yes; Ignore download
    priority = No
    2005-09-11 15:55:03 1764 72c COMAPI - Criteria = "IsInstalled=0 and
    IsHidden=1"
    2005-09-11 15:55:03 1764 72c COMAPI - ServiceID =
    {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-09-11 15:55:03 1764 72c COMAPI <<-- SUBMITTED -- COMAPI: Search
    [ClientId = WindowsUpdate]
     
    TommyC, Sep 11, 2005
    #1
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  2. If you're using/running any kind of download helper/accelerator, or any "ad-blocking" utility program....(Adshield being only 1 of many) disable & exit that program ---- when accessing Windows Update.

    If you have Netsonic on your computer, uninstall it.


    Disable the options "Automatically detect settings" and "Use automatic configuration script."
    To do this:
    1. Open Internet Explorer.
    2. Click "Tools," and then click "Internet Options."
    3. Click "Connections," and then click "LAN Settings."
    4. Make sure the check boxes for "Automatically detect settings" and "Use automatic configuration script" are not selected.

    Try to access the Windows Update site again.

    Also, verify that you can connect to SSL-enabled Web sites (sites that start with https://).

    Most online retailers use SSL (Secure Socket Layer) sites during the checkout/payment process. If you've connected to one of these sites in the past then chances are that SSL is working correctly on your computer. You can also test your ability to connect to SSL sites using a SSL test site like this:

    https://www.stanford.edu/group/idg/leland/samples/secure/test.html

    If you cannot connect to SSL sites then the Windows Update scan will not work. Make sure that the SSL port (port 443) is open on your network.
     
    Maurice N ~ MVP, Sep 12, 2005
    #2
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  3. Try registering the following:

    Click Start, select Run and type (pressing enter after each one and wait for the
    success message):

    net.exe stop wuauserv
    Press Ok

    Repeat for the following:
    regsvr32 wuapi.dll
    regsvr32 wups.dll
    regsvr32 wuaueng.dll
    regsvr32 wuaueng1.dll
    regsvr32 wuweb.dll
    regsvr32 jscript.dll
    regsvr32 wucltui.dll
    regsvr32 msxml3.dll
    regsvr32 softpub.dll
    regsvr32 atl.dll

    net.exe start wuauserv
     
    TaurArian [MVP], Sep 12, 2005
    #3
  4. TommyC

    TommyC Guest

    Thanks to both Maurice N and TauArian. I did Maurice's suggestions first and
    then TauArun's. The pair worked but I haven't gone back and tried undoing the
    Connections settings to see if that was really an issue or not. Anyway all is
    well now.
    Thanks.
     
    TommyC, Sep 12, 2005
    #4
  5. Well done, Tommy.
     
    Maurice N ~ MVP, Sep 13, 2005
    #5
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