Windows update never finishes

Discussion in 'Windows Update' started by Tipper Tie PC support, Dec 16, 2004.

  1. Attempting the latest Windows update and it never finishes. When it reaches
    the stated size of the download, the next screen shows a slightly larger
    download size and it keeps growing. We are using McAfee VirusScan Enterprise
    8.0.0. This will block downloads and block any attempts to alter files but
    these devices have been disabled. Any help is appreciated
     
    Tipper Tie PC support, Dec 16, 2004
    #1
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  2. Tipper Tie PC support

    Jelle Guest

    I've got the same problem.

    The auto updater keeps downloading. Up to 40 Mb, then I killed the job.

    Deleting the contens of the dowload directory didn't help either.

    It started on the 15th when the new updates came available.

    Help is much appriciated.

    Grtz,
    Jelle
     
    Jelle, Dec 16, 2004
    #2
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  3. Tipper Tie PC support

    Guest Guest

    Hi,

    Could you please let me know how the VirusScan software
    is set up, is it set to default or does it have custom
    settings?

    It appears what is happening is that we are getting false
    positives on certain bit ranges of the files being
    downloaded. Then the AV is either deleting these ranges
    or is moving them to a protecfted folder. In both cases,
    the ranges will be redownloaded again and again.

    The only way that we know of so far to stop this is to
    change the setting in the AV software to not scan files
    from *.download.windowsupdate.com.

    Thank you

    Eric
     
    Guest, Dec 16, 2004
    #3
  4. Tipper Tie PC support

    Guest Guest

    Hi Jelle,

    Are you running any AntiVirus software?

    If so what brand and version?
    What are the settings set too?

    Thank you

    Eric
     
    Guest, Dec 16, 2004
    #4
  5. Tipper Tie PC support

    Eric Guest

    Hi,

    Could you please send me the following files located in
    the Windows Directory?

    Windowsupdate.log
    KB873339.log
    KB885835.log
    KB885836.log

    Please send to

    Thank you

    Eric
     
    Eric, Dec 17, 2004
    #5
  6. Tipper Tie PC support

    Eric Guest

    Hi,

    Could you please send me the following files located in
    the Windows Directory?

    Windowsupdate.log
    KB873339.log
    KB885835.log
    KB885836.log

    Please send to

    Thank you

    Eric
     
    Eric, Dec 17, 2004
    #6
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