Windows Update Page Continuously Loops (XP)

Discussion in 'Windows Update' started by John, May 6, 2004.

  1. John

    John Guest

    Problem Description: Using Windows XP Home.
    All Critical Patches are downloaded and installed through
    Automatic Update feature.

    However, cannot go to WindowsUpdate site directly (using
    Update icon on STart Menu, Update form the tools menu, or
    my typing
    http://windowsupdate.microsoft.com

    The browser infinately loops between
    http://windowsupdate.microsoft.com and
    http://v4.windowsupdate.microsoft.com/en/default.asp

    But never actually loads anything in the broswer. I have
    to kill the broswer to stop it.

    Another behavior is that the Help About in the IE broswer
    gives me the following message: Error 53: There is not
    enough space to complete requested task.

    I think the two problems may be related.

    I have installed Spybot S&D, Ad-aware and updated Mcafee.
    there are not viruses, trojans, etc..... (there had been
    some before).

    When trying the Update, I have tried disabling Spybit, A-
    aware and Mcaffee. The only firewall is the XP enabled
    Firewall. I even turned that off.

    I also made sure that the Discuss toolbar is off (saw that
    post somewhere here).

    I sucessfull reintalled IE6 from the mircosoft site, first
    editing the registry to enable full installation as per
    instructions on the microsoft site. didn't help.
    Problem Area: Problem using the Windows Update Catalog
    Frequency of problem: Always Happens
     
    John, May 6, 2004
    #1
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  2. John

    Guest Guest

    Check the space on your hard disk to verify you have the
    space available. If so I would recommend clearing out
    your temp directory.
     
    Guest, May 6, 2004
    #2
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  3. MowGreen [MVP], May 6, 2004
    #3
  4. John

    John Guest

    John, May 6, 2004
    #4
  5. John,

    Did you check for entries referring to Windows Update in the hosts
    file ? It's located in the WINDOWS\system32\drivers\etc folder. Open
    it with Notepad. 3rd party software (Ex: antispyware programs,web
    "accelerators",etc.) can create them. If you find any reference to
    microsoft or Windows Update, delete the entries. Save the file and
    then exit it.

    You may also try flushing the DNS cache :
    Open a command prompt.
    Type in ipconfig /flushdns (Note the space between g and /)
    Press Enter.


    MowGreen [MVP]
    *-343-* Never Forgotten
     
    MowGreen [MVP], May 7, 2004
    #5
  6. John

    John Guest

    Thanks for the additional information. I dumped the HOSTS file yesterday. No change. I will try the DNS cache. One thing I did notice --- the connection information in the Internet Settings keeps getting a proxy set to "localhost" and a port number added. I remove it and it comes back. Neither setting seems to affect regular browsing. Access to the update site works neither with or without the proxy. I am not going through a proxy!
     
    John, May 7, 2004
    #6
  7. I am not going through a proxy!

    I have seen your symptom under two independent conditions.
    1. Work Offline was set.
    2. Automatically detect settings was checked (in Connections
    Settings...) when no proxy was involved

    If you are trying to change your proxy settings via IE's Tools menu
    you might have better luck using the Internet Options Control Panel
    applet. If it still comes back there may be something that you are
    running at start up which is doing it. Use msconfig's Startup tab
    to figure out if it is one of those entries doing it.


    Good luck

    Robert Aldwinckle
    ---


    did notice --- the connection information in the Internet Settings keeps getting a proxy set to "localhost" and a port number added.
    I remove it and it comes back. Neither setting seems to affect regular browsing. Access to the update site works neither with or
    without the proxy. I am not going through a proxy!
     
    Robert Aldwinckle, May 8, 2004
    #7
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