Windows Update screwed up my computer

Discussion in 'Windows Update' started by Maxine, Jan 6, 2004.

  1. Maxine

    Maxine Guest

    I was downloading windows and driver updates from that
    site, my computer suddenly shut itiself down unexpectedly,
    possibly in the middle of a download and restarted. It
    hung up just before finishing the windows start up and
    brought up a blue window the said, " Stop. c000026c
    (unable to load device driver) Error status was
    0xc000012f Device driver that could not be loaded:
    \system root\system32\drivers\portcls.sys" It went on to
    instruct me to start in Safe Mode and attempt to recover
    or correct, etc.

    I cannot find the device driver on my computer, nor figure
    out what to do next. Below is a list of the failed
    downloads from my work referred to above. These are
    listed on the history of my downloads.

    Failed Sunday, January 04, 2004 VIA Technologies, Inc.
    multimedia software update released on October 20 2003.
    Web site
    Failed Sunday, January 04, 2004 Realtek Semiconductor
    Corp. network software update released on October 07 2003.
    Web site
    Failed Sunday, January 04, 2004 NVIDIA display software
    update released on July 28 2003. Web site


    PLEASE HELP!!!

    Maxine
     
    Maxine, Jan 6, 2004
    #1
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  2. Maxine.
    Those sound like your video drivers.
    Go to the website of the video/computer manufacturer and get the
    latest drivers for your operating system.

    It is usually best to get drivers directly from the hardware
    manufacturer.
     
    Jupiter Jones [MVP], Jan 6, 2004
    #2
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