windows update won't work as my Automatic Update service won't ena

Discussion in 'Windows Update' started by shvanc, Jan 4, 2009.

  1. shvanc

    shvanc Guest

    windows update site will not load because my Automatic Update is disabled.
    I can't get it to enable (gives me a 'error 1058' because no assoc. devices
    are enabled)!!
    auto update worked fine until last updates two days ago.
    Have ensured Background Intelligent service is enabled & started.
    Have checked my firewall fully allows win update--in fact, turned off my
    zonealarm firewall as a test; my auto update still couldn't be started or
    work.
    Also, ran the sfc and got no problems.
    Other threads don't offer help for my problem.
    Please help.
     
    shvanc, Jan 4, 2009
    #1
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  2. shvanc

    TaurArian Guest

    shvanc wrote:
    :: windows update site will not load because my Automatic Update is
    :: disabled. I can't get it to enable (gives me a 'error 1058' because
    :: no assoc. devices are enabled)!!
    :: auto update worked fine until last updates two days ago.
    :: Have ensured Background Intelligent service is enabled & started.
    :: Have checked my firewall fully allows win update--in fact, turned
    :: off my zonealarm firewall as a test; my auto update still couldn't
    :: be started or work.
    :: Also, ran the sfc and got no problems.
    :: Other threads don't offer help for my problem.
    :: Please help.


    Most likely your system is infected with malware "Vundo" or friends etc
    http://www.microsoft.com/security/portal/Entry.aspx?name=Win32/Vundo
    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights. Computer Maintenance:
    Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Jan 4, 2009
    #2
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  3. shvanc

    Kayman Guest

    1.Clear the (IE) temporary Internet files and the history cache.
    Click 'Start' and then click 'Run'... then type (or copy/paste)
    "inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
    button.
    In Internet Properties panel 'General' tab, under 'Browsing history', click
    'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
    all...' button then place a checkmark into the box beside 'Also delete
    files and settings stored by add-ons', Click 'Yes' and exit the Internet
    Properties panel by clicking the 'OK' button.

    2.Clean HDD
    Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
    (w/out quotation marks into the box, then click the 'OK' button. Select
    your drive
    (presumably WinXP (C:) and click OK.
    --or--
    2a.Delete files using Disk Cleanup (if on Vista)
    http://windowshelp.microsoft.com/Windows/en-US/help/1264bc24-72a8-48aa-84e3-a355327139d91033.mspx

    3.Download/execute:
    Malwarebytes© Corporation - Anti-Malware
    http://www.malwarebytes.org/mbam/program/mbam-setup.exe
    --and--
    SuperAntispyware - Free
    http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

    --and/optional--
    Kaspersky® Virus Removal Tool
    http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
    http://www.kaspersky.com/support/viruses/avptool?level=2
    --and/optional--
    Dr.Web CureIt!® Utility - FREE
    http://www.freedrweb.com/cureit/
    --and/optional--
    a-squared Free or a-squared Command Line Scanner
    http://www.emsisoft.com/en/software/download/
    --and/optional--
    BitDefender10 Free Edition (*NOT FOR VISTA*)
    http://www.bitdefender.com/site/Downloads/browseEvaluationVersion/1/42/

    NOTE:
    The above mentioned applications are not capable for real-time protection
    of your computer; They are on-demand scanners.

    Kaspersky® Virus Removal Tool, Dr.Web CureIt!® have no update feature (so
    they don't turn into full blown scanners). As soon as your computer is
    cleaned you are supposed to remove these tools from your operating system
    and revert back to your (updated) resident (real-time) AV application.
    Re: Kaspersky® Virus Removal Tool; To uninstall/move this program 'enable
    self-defense' must be unchecked!

    BitDefender10 Free Edition, a-squared Free or a-squared Command Line
    Scanner and the free version of Malwarebytes© and SuperAntispyware have an
    update feature; Keep the latter two (2) installed in addtion to your
    resident AV/A-S applications and scan frequently.

    BTW: "Malwarebytes actually performs better in Normal Mode" says Dustin
    Cook, co-author of MBAM.

    To scan your computer with the most up-to-date Kaspersky® AVPTool and
    Dr.Web CureIT!® virus databases next time you should download new
    Kaspersky® AVPTool and Dr.Web CureIt!® packages.

    4.Download and execute HiJack This! (HJT)
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

    Please, do not post HJT logs to this newsgroup.
    Fora where you can get expert advice for HiJack This! (HJT) logs.

    http://www.thespykiller.co.uk/index.php?board=3.0
    http://www.spywarewarrior.com/viewforum.php?f=5
    http://forums.tomcoyote.org/index.php?showforum=27
    http://www.bleepingcomputer.com/forums/forum22.html
    http://www.malwarebytes.org/forums/index.php?showforum=7
    http://www.5starsupport.com/ipboard/index.php?showforum=18
    http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

    NOTE:
    Registration is required in any of the above mentioned fora before posting
    a HJT log and read the 'stickies' (instructions/guidelines) for the
    respective HJT forum.

    5.Routinely practice Safe-Hex.
    http://www.claymania.com/safe-hex.html

    BTW: Consider removing ZA and revert back to the WinXP build-in firewall
    application.

    Good luck :)
     
    Kayman, Jan 4, 2009
    #3
  4. shvanc

    shvanc Guest

    Thank you so much for your time and expertise, TaurArian and Kayman;
    especially, for your spot-on analysis of my problem and the unexpected but
    much appreciated explicitness of your replies.
    Apologies for this late reply but it has taken me all this time to get my
    XPpro system (and Windows Update!) working.
    The malacious intruder hid and changed many of my system settings. ie: in
    IE7, hid my menu bar and various av & spyware aids; also cancelled any links
    for getting to online av help. Almost locked up my logon, overflowed my
    session resources within 20 minutes, etc. etc. Finally, after many sessions,
    got Spybot checker & other tools to clean my machine --with some minor
    assistance from zone alarm.
    Thanks again. Have a great year!
     
    shvanc, Jan 5, 2009
    #4
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