Windows Updates on 16 June Are Disrupting E-Mails

Discussion in 'Windows Update' started by whm, Jun 22, 2005.

  1. whm

    whm Guest

    Running XP Home and finally figured out that my troubles started after 16
    June updates. Not a one of the KB items can be found so I don't even know
    what they did. Only options now appears to be uninstall to see if problem
    resolves. Anyone else with similar effects?
    whm, Jun 22, 2005
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  2. whm

    Jim Guest


    I am running XP HOME, 1GB RAM, 120GB Hard Drive (70GB free).

    Lost sound (Windows Audio not starting), Restore Point (service not
    starting), Security Center (Service not starting), problems getting to the
    internet (need to use the NETSH commands to reset TCP/IP and WINSOCK, etc.
    Cannot send a paid email report to Microsoft (data collection process hangs).

    Microsoft was/is no help.

    Ran AdAware - no problem
    Ran CWSHREDDER - no problem.
    Ran 3 different virus checkers - no problem.
    Ran CHKDSK - no problems.
    Stopped firewall (ZONEALARM) - no change.
    Reloaded Office XP Pro - for some unknown reason this helped a little.
    Reloaded Windows XP SP2 - helped a little.
    Ran REGISTRY MECHANIC - things are looking up.
    Ran SPYDOCTOR - no change
    Unloaded ZONEALARM and went with the MICROSOFT Firewall - progress being made.
    Still have issues - so I
    Stopped the Microsoft firewall and downloaded and loaded the Sygate firewall.

    Things seem to be working at this time but it has only been 12 hours. I did
    not have any problems prior to these downloads.
    Jim, Jun 22, 2005
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  3. whm

    --Scott Guest

    I had problems that were fixed with the following instructions. The
    following was posted in MJ a couple days ago in response to my post. Good

    Try this, follow these steps:

    1. Put the Windows XP CD to the CD-ROM.

    2. Click Exit if the auto-menu pops up.

    3. Click Start, and click Run.

    4. Type SFC /Purgecache" (without quotation marks) in the Open box, and
    click OK.

    5. Type "SFC /Scannow" (without quotation marks) in the Open box, and click

    Note: There is a space between "SFC" and "/Scannow".

    For more information, please refer to this article:

    Title: Description of Windows XP and Windows Server 2003 System File Checker

    --Scott, Jun 23, 2005
  4. whm

    Rozezee Guest

    Whm.... read your post and I have had the exact same problems!! Did all of
    the protocols you followed.. Registry Mechanic ( even restore) didn't help...
    did you ever solve it ? cannot reinstall because updates from Microsoft
    change the registry somehow.. so??? What do you know now?

    Rozezee, May 22, 2006
  5. whm

    Jim Guest

    I ended up clearing my hard drive and reloading everything (windows and any
    other program that I still needed).

    System working now (it is running like new - or better). Currently using
    Zonealarm (free) as firewall, Kaspersky (6.0) as Antivirus, and Spyware

    Jim, May 22, 2006
  6. whm

    Rozezee Guest

    Jim, sounds like a plan I need .... how do I clean my hard drive? thanks for
    the help. My system is only a year old and is acting like I installed it in
    Rozezee, May 24, 2006
  7. whm

    Jim Guest

    I would check with the manufacture of your PC first. They may have a
    procedure for you to follow. You can also do a Google search on "reformat
    hard drive windows XP" to get lots of information. You will need the Windows
    XP install disk - plus the original install disks of the software that you
    may want to reinstall.

    I would back up all of the data in the "my documents" folder that you my
    want to save before you start.
    Jim, May 24, 2006
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