Windows updates won't install

Discussion in 'Windows Update' started by doowopper, Jun 17, 2010.

  1. doowopper

    doowopper Guest

    I am using a Windows XP Professional computer with service pack 3.
    When the update icon (yellow diamond) appeared in my systray I tried to
    install the following three updates:

    1) Microsoft.Net Framework 2.0 Service Pack 2 Security Update for Windows
    2000, Windows Server 2003, and Windows XP (KB974417)

    2) Microsoft.Net Framework 3.5 SP1 and >net Framework 2.0 Security Update
    for Windows 2000. Windows Server 2003 and Windows XP x86 (KB979909)

    3) Microsoft.Net Framework 3.5 SP1 Update for Windows Server 2003 and
    Windows XP x86 (KB982168)

    Although the updates completed, apparently they were not installed properly
    because the yellow update diamond icon repeatedly keeps appearing in my

    In Control Panel>Add/Remove Programs, only the first two updates (1) and 2)
    above appear in that list.

    From that Add/Remove Programs list, I tried uninstalling the first update
    (KB974417) and then manually installing it. This did not help. That file
    still keeps reappearing after I reboot the computer and then click on the
    yellow update diamond icon in my systray.

    I checked the web for advice on how to solve this problem. All I could find
    were solutions that either didn't work or were complicated and beyond my
    ability to understand them.

    To avoid having to wait for the updates to attempt to install each time I
    turn off my computer, I turned off the Automatic Updates feature. Of course I
    would like to be able to turn this feature back on if I can solve this

    What could be causing this problem of the yellow, update icon repeatedly
    reappearing in my systray after the updates apparently were installed?

    Is there a fairly straightforward way of correcting this problem?

    doowopper, Jun 17, 2010
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  2. doowopper

    doowopper Guest

    Addendum to my first post:

    After experiencing the problems mentioned in my first post, I went to
    Windows Update where the three files mentioned in my first post appear.
    However, each file is listed as 0KB and 0 minutes to download.

    1) Could this be the reason I keep getting a yellow, diamond icon in my
    systray (the three updates are repeatedly available) even after I repeatedly
    tried to install the updates as mentioned in my first post?

    2) If the answer to 1) is yes, how do I fix this problem?
    Thanks again.
    doowopper, Jun 17, 2010
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  3. doowopper

    hkkkk Guest

    hkkkk, Jun 18, 2010
  4. doowopper

    ready Guest

    I have exactly the same problem (same three KB numbers too). Went through MS
    trouble shooting guide. No luck. Can't fix the problem. Is Microsoft coming
    up with a solution to this problem?

    ready, Jun 19, 2010
  5. doowopper

    gpfx Guest

    Add my name to the list of people that have this same problem.
    The only differences:
    1) I am on SP2
    2) Only #2 & #3 from the previous posts apply to me (that KB979909 &
    KB982168 keep reappearing)

    I can see that KB979909 appears in the installed programs list, but KB982168
    never does.

    Solutions by others that I have found in this forum do not help. "Turning
    off update" being the only one or part of other suggestions that does
    anything, which hardly addresses the issue. I've also tried uninstalling
    KB979909 & the previous update, letting them reinstall, with no fix to the
    gpfx, Jun 20, 2010
  6. doowopper

    gpfx Guest

    That is, XP Pro SP2 vs SP3 that the previous two posters are running.
    gpfx, Jun 20, 2010
  7. A few weeks from now, no updates will be offer or install.

    Support for WinXP (x86) SP2 ends on 13 July 2010. After that date, computers
    running WinXP (x86) SP2 "will no longer receive software updates from
    Windows Update" (i.e., Automatic Updates will not work and Windows Update
    website will not be accessible) until SP3 has been installed. Extended
    Support for WinXP SP3 will continue through 08 April 2014.

    • What does it mean if my version of Windows is no longer supported?
    PA Bear [MS MVP], Jun 20, 2010
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