Windows Vista Admin Password forgotten

Discussion in 'Windows Vista Administration' started by chezchat, Mar 22, 2008.

  1. chezchat

    chezchat Guest

    Can anyone help. My has has for some reason re-set his Administrator
    password and forgotten what he set it to (don't you just love em) I have the
    Vista disc but don't know how to reload vista as when I try it still asks for
    the Admin password. All he can do as work on the internet as everything else
    asks for this password. I am afraid to experiment in case I mess everything
    up although he doesn't have anything saved or in files as he only had the
    system at Christmas. We got it from Mesh but I have tried without success to
    get help from their helpline, in fact I can't even get my calls answered.
    Any help would be gratefully received.
     
    chezchat, Mar 22, 2008
    #1
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  2. chezchat

    CharlesE Guest

    Microsoft wrote a KB article that can help.
    http://support.microsoft.com/kb/940765/en-us

    In short, boot from the DVD, choose Repair Option in the lower left corner
    and follow the screens to the Repair Options.
    Choose System Restore and Restore to a date before the administrator
    password was changed.

    CharlesE
     
    CharlesE, Mar 23, 2008
    #2
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  3. chezchat

    Brink Guest

    Hi Chezchat,

    In addition to CharlesE's post, this tutorial will show you a few
    methods to reset the password so you can gain access again. If the
    System Restore does not help (Method 5), then you may have to do Method
    3.

    http://www.vistax64.com/tutorials/102005-reset-user-account-password.html

    Shawn


    --
    Brink

    *There are no dumb questions, just the people that do not ask
    them.*
    '*VISTA FORUMS*'
    (http://www.vistax64.com/index.php?referrerid=2980)
    *Please post feedback to help others.*
     
    Brink, Mar 23, 2008
    #3
  4. chezchat

    chezchat Guest

    Thanks for the help but the system restore date only goes back to the
    beginning of March and this problem has been going on for longer than that.
    I ticked a box for more restore dates but still only got March. I think I am
    going to have to completely reinstall windows but don't know how.
     
    chezchat, Mar 25, 2008
    #4
  5. chezchat

    chezchat Guest

    Thanks Brink but I don't like the look of using method 3. On the FAQ there
    seem to be so many things that could go wrong and it will be just my luck I
    will have one of them. As my son has done nothing on the PC since he had it
    than use the internet I think the safest to just reinstall Vista. I just
    need directions on how.
     
    chezchat, Mar 25, 2008
    #5
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