Windows VISTA and HP Officejet all in one 5610 driver unloads

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Qualitytime88, Oct 15, 2007.

  1. Ihave a HP officejet 5610 all in one printer etc. I retrieved the VISTA
    drivers from the HP web site. The drivers load fine but if I turn the printer
    off , VISTA unloads the drivers and when I plug it back in the drivers do not
    reload even with a reboot. I have to uninstall the drivers and support
    software and reinstall them which takes about an hour. Is there a patch to
    stop this or any suggestinns?
     
    Qualitytime88, Oct 15, 2007
    #1
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  2. Qualitytime88

    Malke Guest

    Don't turn the printer off. I'm not saying this to be snarky, but
    Windows has always had problems finding printers if you turn them off.
    There is no reason to turn the printer off. This issue can also arise if
    you plug a USB device into a port that is different from the one it was
    connected to when you installed the device. Better just not to turn the
    printer off!


    Malke
     
    Malke, Oct 15, 2007
    #2
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  3. Qualitytime88

    frankelectro Guest

    There is the exact same problem at the office here , please let me know
    if
    you found a solution and I will do the same.
     
    frankelectro, Jan 16, 2008
    #3
  4. Qualitytime88

    Billder Guest

    I too have spent many hours attempting to install (and
    uninstall/troubleshoot/call support with HP & Gateway, etc...) for my new
    5610. The drivers work fine on Mac OSX and on MS XP, but I install the
    software for Vista and the wizard asks for me to plug in my printer, it
    recognizes it for a moment and then "fails to complete".

    Can ANYONE help? PLEASE...
     
    Billder, Jan 21, 2008
    #4
  5. Qualitytime88

    Ken Guest

    I too have this problem. Have been back and forth with HP. They tell me it is
    an issue with Microsoft.
     
    Ken, Mar 17, 2008
    #5
  6. Qualitytime88

    Bill Guest

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