Windows Vista Home Premium Locking Up

Discussion in 'Windows Vista General Discussion' started by Skynut36, Feb 4, 2007.

  1. Skynut36

    Skynut36 Guest

    First off, I want to voice my displeasure with Microsoft in their "Upgrade"
    disk. I was running XP Professional and the "upgrade" disk will not do a
    true upgrade. You have to overwrite your operating system and do a clean
    install.

    Second, I never had a bit of problems running XP Professional on my system.
    I have a 3 gig processor with 2 gigs of ram. As soon as I took the plunge
    and installed Windows Vista over my XP Professional, the system constantly
    locked up after about 5 or 10 minutes of running the program. I ran the
    memory checker that Vista has and there isn't anything wrong with my ram.

    Of course, once the system locks up, you have to reboot the system, and
    guess what, Microsoft doesn't get notified of the problem.

    Windows Vista does not allow you to do a ctrl/alt delete so you have to
    manually turn off the computer.

    I am very dissapointed in the product. When it works, it is pretty slick;
    however, I cannot have my computer locking up on a constant basis. So, I am
    typing this from XP Professional!

    You can have Vista. It's not worth the money!
     
    Skynut36, Feb 4, 2007
    #1
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  2. Skynut36

    Kerry Brown Guest

    Are there any errors in the event logs? Vista has some excellent
    troubleshooting reports and the event logs track much more than in XP. Start
    with the Reliability and Performance Monitor.
     
    Kerry Brown, Feb 4, 2007
    #2
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  3. Skynut36

    Rick Rogers Guest

    Hi,

    You should have checked the upgrade matrix before making your purchase. Had
    you done so, then you would have realized that XP Pro would only upgrade to
    Business or Ultimate. Home Premium (and Basic) is for users of WinXP Home.

    That said, if XP ran fine on the system, then you likely do not have faulty
    hardware. What remains then, assuming you've not installed any software yet,
    is unsupported hardware - meaning one or more pieces of hardware on the
    system are not supported in Vista or that you need drivers from the
    manufacturer. Did you run the upgrade advisor prior to installing? Did you
    check with the system manufacturer for suitability on this system?

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
     
    Rick Rogers, Feb 4, 2007
    #3
  4. Skynut36

    Skynut36 Guest

    I am received no errors in the event log.

     
    Skynut36, Feb 4, 2007
    #4
  5. Skynut36

    Skynut36 Guest

    I am running an ASUS Motherboard on a homebuilt system with an Intel chip.
    No problems existed in XP.
     
    Skynut36, Feb 4, 2007
    #5
  6. Skynut36

    Tom W Guest

    I am having similar trouble on a brand new HP computer 100 percent Vista
    compatable even ran all the Microsoft advisors prgms. Computer loclk up
    randomly for twenty seconds totaly then releases control till next lock up. I
    do web pages and cannot suffer these troubles I have reverted bak to my old
    XP xomputer. Upgrading to XP was not real bad but had its trouble going to
    Vista has cause me grief. Like my frind told me wait a year before upgrading
    I never listen. I am always looking for a new look and feel. Was the upgrade
    work it no, seems they never do things right.

    Tom
     
    Tom W, Feb 4, 2007
    #6
  7. Skynut36

    Saucy Lemon Guest

    Just an idea if you are willing to experiment:

    Try downloading installing the chipset from ASUS for the board? When
    installing it might refuse the first time, then offer to attempt to install
    again in a compatibility mode.

    Also peruse ASUS's BIOS offerings, t'see if there's anything recent that
    applies.

    If you do decide to download from ASUS, be patient, as their servers can be
    as slow as molasses in February.

    Also, JFYI, Vista does have a CTRL + ALT + Del .. it brings up an options
    screen.

    Saucy Lemon
     
    Saucy Lemon, Feb 4, 2007
    #7
  8. Skynut36

    Baine Guest

    The ASUS drivers actually had no trouble installing on Vista (Even if
    they're for XP) and hadn't caused me any trouble. And this was for RC2
    x86.

    When freezing up, Vista should show an "Explorer is unresponsive"
    window with 3 options, just make it restart explorer.

    @Skynut36 - The processor's system clock is very difficult to state
    now, being that the system clock and memory clock of most AMD and intel
    chipsets have had a make-over. Close Windows Defender if it's running,
    Windows Sidebar and back track to any drivers you have installed and
    restore them to default (rollback).

    @Rick Rogers - Both Windows Vista and Windows XP Professional run on
    the same i386 architecture and have no differential effects from
    upgrading from the wrong operating system. Vista only verifies your
    current copy of Windows XP, backs up the partition into a file and
    finally installs Vista as a new Operating System. If any system has
    "Vista Capable" or "Vista Premium Ready" slapped onto the box, then one
    would assume that either Microsoft or the Producer of said hardware
    would not have any issues with any Vista release.
     
    Baine, Feb 4, 2007
    #8
  9. Skynut36

    Rick Rogers Guest

    Rick Rogers, Feb 5, 2007
    #9
  10. Skynut36

    Kerry Brown Guest

    I agree with the others. Look for a BIOS update. It seems many Asus boards
    need a BIOS update for Vista.
     
    Kerry Brown, Feb 5, 2007
    #10
  11. Skynut36

    meyerkaplan Guest

    Tom,

    I have a new HP computer that is doing this exact same thing, but
    seeing that you switched by to XP will make it hard to compare notes.
    I will update if I find anything new out.
     
    meyerkaplan, Mar 2, 2007
    #11
  12. Skynut36

    Whip Guest

    Tom, I don't know if this will help or not, but I was having a similar
    problem in Home Premium. System would lockup/freeze for 10 - 40 seconds and
    come back like nothing happened. This is a new Dell machine and Dell had me
    running all kinds of checks on Hard drive and Memory. At one point, I was
    running the Performance Monitoring and saw really high (400+) memory page
    faults and high spikes in disk usage around the time of lockups. I removed
    the news feed gadget and turned off my slide show gadget which seemed to
    help. The real help that I found was to go into Norton Internet Security,
    Reports & Stats and turn off the logging of alerts. For some reason, the Dell
    Support agent was trying to do multiple opens on the log files. I have now
    been able to keep things running for more than 2 hours at a time without any
    lockups.
     
    Whip, Mar 16, 2007
    #12
  13. Skynut36

    Whip Guest

    Found this in the technet forum, and decided to try it on my Dell DM061/E520.
    Have now been running for over 2 hours without a freeze.
    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1358943&SiteID=17&PageID=1
    On my machine the 2 orange cables were on SATA 1 and 4. I moved 4 to 5 and 1
    to 4. Went into setup and reset the swithces. Sure beats Dell's suggestion to
    reinstall Vista. Check Event viewer for Errors with IAStorv.
     
    Whip, Mar 23, 2007
    #13
  14. Skynut36

    Meg_CBG Guest

    I am having the same problem with Vista locking up, but mine is periodic. It
    happens when I leave the computer idle for 30-40 minutes as well as when I
    have multiple applications running at the same time (like when I'm editing a
    Word document and I open Windows Mail). It doesn't happen reliably either.
    Sometimes the computer will run for several hours without an issue. Other
    times it will lock up as soon as the screen saver kicks on or within minutes
    of starting an application.

    I also play WoW but I haven't had any problems with WoW/Vista. It seems to
    be screensavers and email that cause my Vista to lock up on me. I cannot
    replicate the issue, it's always hit or miss.

    Software: Windows Vista Home Premium Upgrade (was XP Pro)
    Mainboard: MSI K9A Platinum
    CPU: Athalon 64 3800+ Lima
    2GB DDR2 800 ram
    Vidcard: ATI Radeon 1650 Pro
    HD: 100GB Western Digital SATA 3.0

    I know my processor's not overheating, it's running at a stable 33*C (46*C
    under full load), System temp is 28*C. My ram is all brand new, as are the
    cpu and board. Running XP the system was stable.

    We really need to find a way to solve this issue--preferably before the
    constant reboots trash my hard drive and my husband strangles me for spending
    $160 on something that he sees crash 6-8x a day.
     
    Meg_CBG, Apr 13, 2007
    #14
  15. Skynut36

    Whip Guest

    Open the Event Viewer, check the Windows logs for System errors that point to
    iaStor0 or iaStorV. If you see those, then I would suggest looking for an
    updated BIOS and firmware for your DVDROM assuming you have one. This would
    be the first post that I have seen on the Athalon processor. Also, here is
    another forum to look at.
    http://forums.microsoft.com/technet/showpost.aspx?postid=1358943&siteid=17&PageID=1
     
    Whip, Apr 13, 2007
    #15
  16. Skynut36

    lyrmyr Guest

    I'm a novice, or rather completely ignorant when it comes to the
    technical hardware of a computer, but I have been using one since
    Commodore first came out...so I do have years of experience about how
    they should work!

    My new Dell Inspiron computer that I bought in December came with Vista
    loaded on it. I have never gone through such a nightmare since I
    started it for the first time in my life.

    My computer locks, literally, 3 or 4 times a day and it does not come
    back...just as someone else mentioned, I have to do a hard reboot
    continually and I am also worried about what this is doing to the
    computer itself.

    Because it locks so completely, including task manager, the ability to
    close it and the 'windows is checking for errors' box regarding why
    internet explorer has stopped working, I end up doing a manual reboot,
    which results in no reports ever being posted to my log about the
    error.

    I work from home using my computer and I'm more than at my wits end.

    My next question that I'm thinking about is how to remove Vista from
    this new Dell completely and install my old Windows XP Pro on it!

    Do you think they will ever find a solution, or, since it's not even
    reporting on my log, and I'm sure it's the same on others, do you think
    they are even looking for one?
     
    lyrmyr, Mar 4, 2008
    #16
  17. Skynut36

    Malke Guest

    This doesn't sound like a software issue (Vista) but rather a hardware
    failure. Since this is a new computer, you should contact Dell tech support
    immediately for repair replacement.

    As far as replacing Vista with XP, although this will do no good whatsoever
    if the hardware is bad, here are general instructions:

    A. On an OEM (HP, Dell, Sony, etc.) computer:

    1. Go to the OEM's website and look for XP drivers for your specific model
    computer. If there are no XP drivers, then you can't install XP. End of
    story. If there are drivers, download them and store on a CD-R or USB
    thumbdrive; you'll need them after you install XP.

    2. Check with the OEM - either from their tech support website or by calling
    them - to see if you will void your warranty if you do this. If you will
    void the warranty, you make the decision.

    3. If the OEM does support XP on the machine, call them and see if you can
    have downgrade rights and have them send you an XP restore disk. This will
    be far the easiest and best way of getting XP on the machine.

    4. If XP is supported on the machine but the OEM doesn't have an XP restore
    disk for you, understand that you'll need to purchase a retail copy of XP
    from your favorite online or brick/mortar store.

    5. Also understand that you will need to do a clean install of XP so if you
    have any data you want, back it up first.

    6. If none of the above is applicable to you because you can't run XP on
    that machine (see Item #1 above), return the computer and purchase one
    running XP instead.

    http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
    http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
    you will need on-hand

    Malke
     
    Malke, Mar 4, 2008
    #17
  18. Skynut36

    Wes Guest

    I have this same issue with my Dell XPS system. I called customer support,
    who said I should wipe my hard drive clean, reinstall everything, then call
    them back if I'm still having issue.
     
    Wes, Mar 4, 2008
    #18
  19. Skynut36

    AJR Guest

    Does the suystem lock up during a spefic action or function - it it random?
    Have you run the computer in Safe Mode for the same period of time?
     
    AJR, Mar 4, 2008
    #19
  20. Skynut36

    lyrmyr Guest

    I don't know about Wes's situation, but mine seems to have a will of
    it's own. Sometimes it will lock up immediately after I get online and
    sometimes it will work for an hour or so. I can guarantee myself that
    if I try to run more than one program for very long, such as keeping my
    mail and internet explorer open, and play solitaire while listening to
    Windows Media or Rhapsody, it will lock and freeze pretty quickly.

    I've done a lot of reading in different forums and I wish I could say
    that I am the only one this is happening to, or that it was restricted
    to Dell computers; but it seems to be a Vista operating system problem
    that is either not being addressed by Microsoft, or is so complex that
    they don't know how to fix it yet.

    My son suggested buying a MAC! But I can't afford to buy anything
    right now after what I've dropped for this Dell Inspiron desktop with
    all it's bells and whistles!

    I'm really in a quandry as to what to do, my work is not getting done
    and my temper is getting shorter regarding the product they have passed
    off on me.
     
    lyrmyr, Mar 4, 2008
    #20
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