Windows Vista restarts unexpectedly

Discussion in 'Windows Vista General Discussion' started by Murillo Lima, Dec 9, 2007.

  1. Murillo Lima

    Murillo Lima Guest

    Hi there,
    I am having a problem when I try to shutdown my computer. I normally click
    the Windows logo and then shut down, the computer close all its program but
    instead of shutting down, it restarts. The only way to really shutdown the
    computer is using the computer power button.
    I searched the support.microsoft.com and i have found this article:
    http://support.microsoft.com/?scid=kb;en-us;937473&x=11&y=14

    I tried to do as said, but the Sysprep cannot be changed. After clicking OK
    it says there is a Fatal Error in Sysprep and the problem continues.
    Please let me know your thougths regarding this, I already tried Microsoft
    support and Toshiba support but nobody had an answer.

    Thanks in advance,
     
    Murillo Lima, Dec 9, 2007
    #1
    1. Advertisements

  2. Murillo Lima

    Murillo Lima Guest

    Help, couldnt solve the problem yet.

    Thanks
     
    Murillo Lima, Dec 11, 2007
    #2
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.