Windows XP Automatic Updates 'Disabled'- every time after reboot!!

Discussion in 'Windows Update' started by Can't_Stand_Hackers, Jul 28, 2008.

  1. Hello! My computer got some malware recently, I ran my anti-virus software,
    got id of i (took several times to make sure the system was clean), however
    the problem persist. It's as if the virus has gone but left destruction
    behind. My Automatic Updates is turned off ever time I switch on the
    computer, even though reregistering it through Start--> Run helped first
    time. I looked at other threads, went to download this AU Reset tool from
    http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656

    How long does take to download??Because my installation got to 'Installing
    KB842773 for Windows XP AKA BITS 2.0....' and it's not progressing anywhere
    for a while now...Shoud Icancel and start again?
     
    Can't_Stand_Hackers, Jul 28, 2008
    #1
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  2. Sorry, my keyboard wasn't working properly, some letters simply refused to be
    typed. I meant to say 'I got rid of it (the virus)' and some other typos were
    accidental because of my keyboard, sorry! I also wanted to add that I am
    having problems loading most websites, on top of my Automatic Updates being
    turned off.
    If the virus is not there anymore, why do these problems persist? Thanks!!
     
    Can''t_Stand_Hackers, Jul 28, 2008
    #2
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  3. Can't_Stand_Hackers

    Engel Guest

    The only way to clean a compromised system is to flatten and rebuild. That’s
    right. If you have a system that has been completely compromised, the only
    thing you can do is to flatten the system (reformat the system disk) and
    rebuild it from scratch (reinstall Windows and your applications).
    Source:
    <http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx>

    Interesting and appropriate article

    Good luck
    -=-
     
    Engel, Jul 28, 2008
    #3
  4. Judging from similar posts here in the past month or so, the behavior may be
    due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

    Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315

    Run a thorough check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://aumha.net/viewforum.php?f=30,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://castlecops.com/forum67.html, or other appropriate forums for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.

    ==========================================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Jul 28, 2008
    #4
  5. Thanks for your reply! What's the difference between the programsyou
    suggested and Spybot? Because I downloaded it, it got rid of everything just
    fine. Only, as I wrote in my other post 'What IS this site?', some websites
    still appear and the updates are still disabled. How can that be if the
    malware has been destroyed?
     
    Can''t_Stand_Hackers, Jul 29, 2008
    #5
  6. Spybot is only one of many anti-spyware utilities used to detect & remove
    issues (and provide real-time protection, depending on your settings).

    HijackThis is not one of these utilities. Logs from this application and
    others (e.g., Deckard's System Scanner) are used by experts in such matters
    to diagnose problems.

    I can assure you that if you have a Vundo-ZLOB-SDBot infection, all
    protected by a rootkit, no one application or combination of applications
    will do the job: You will need expert assistance to get the machine cleaned
    up.
     
    PA Bear [MS MVP], Jul 29, 2008
    #6
  7. Thank you, I followed yur advice and posted a HIijackThis log in one of the
    forums. Is there any way to prevent such horrible system invasions? I mean, I
    am always so careful, delete suspicious attachments, don't open dodgy
    websites....It's taking two days and an enormous amount of patience and
    effort to clean up my computer, would ove to know if there's a setting or
    some way to protect against future attacks..I have avast anti-virus updated,
    and the firewal working...now got spybot too...
     
    Can''t_Stand_Hackers, Jul 29, 2008
    #7
  8. I'm sure the expert who handles your forum thread will be able to suggest
    ways to avoid such issues in the future.

    That being said, no applications or utilities will be able to protect you
    from yourself. Be exceedingly cautious when clicking on any links, anywhere
    (including emails and chat), and when participating in P2P file sharing.

    Protect Your PC!
    http://www.microsoft.com/athome/security/computer/default.mspx

    Security FAQ & Checklist
    http://www.dslreports.com/faq/8463

    P2P file sharing: Anticipate the risks before you download your first file:
    http://www.microsoft.com/protect/yourself/downloads/filesharing.mspx
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/
     
    PA Bear [MS MVP], Jul 29, 2008
    #8
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