Windows XP Home SP2 Update Fails when trying to install

Discussion in 'Windows Update' started by Snowdooer, Nov 9, 2004.

  1. Snowdooer

    Snowdooer Guest

    I am running XP Home Edition on my Presario 1500 laptop. I've been trying to
    install SP2 for quite some time with now luck. I have automatic updates
    enabled, but this update always fails. I've tried to install it manually and
    it fails to install every time as well.

    I tried to install SP1 yesterday and it failed as well. Smaller updates
    seem to install just fine, but the SP updates fail.

    Any help will be greatly appreciated.
     
    Snowdooer, Nov 9, 2004
    #1
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  2. Snowdooer

    Snowdooer Guest

    I forgot. The error code I receive when the installation of SP2 fails is
    Error Code: 80070017
     
    Snowdooer, Nov 9, 2004
    #2
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  3. Snowdooer

    Sky King Guest

    Hi;

    I'd recommend you start by doing a full system cleanup. The steps in
    http://support.microsoft.com/default.aspx?scid=kb;en-us;319585 provide some
    good tips/reminders about that. That article doesn't mention it, but look
    for a Hidden folder named WUTemp and delete it and all contents.

    When done with the above, click Start/Run and enter: net stop wuauserv
    (you'll see a DOS window open then close)
    Next use Explorer and open the Windows\SoftwareDistribution folder. Delete
    the Datastore and Download folders.
    Then from the Run line type: net start wuauserv (you'll see a brief DOS
    window again)

    Then give SP2 install another try. BTW, if you were installing manually
    from a downloaded file, I would avoid that one for right now as the download
    may be corrupt or incomplete (the 0X80070017 error indicates a CRC problem).
    Either install SP2 via Windows Update directly, download a totally new SP2,
    or order the CD and wait for that.
     
    Sky King, Nov 9, 2004
    #3
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