Windows XP updates download but then fail to install

Discussion in 'Windows Update' started by Stevie Grant, Feb 23, 2004.

  1. Stevie Grant

    Stevie Grant Guest

    There are 4 Windows XP updates that are available for my PC. However, I think the files may be corrupted. They download really fast which suggests the corrupt files are sitting in a folder somewhere (plus I did start to download them before). Is there anyway to delete previous downloads? Tried deleting the history etc. but no joy there. Don't know where else to go

    Can anyone help?
     
    Stevie Grant, Feb 23, 2004
    #1
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  2. Stevie Grant

    Lucy [MSFT] Guest

    Hi Stevie,


    Windows Update downloads the necessary files in a folder called "WUTemp" the
    folder is located on the root of the drive with the most available free disk
    space. (ex. C:\WUTemp) Try deleting the contents of the folder and try
    Windows Update again. If the process continues to fail, please post the
    last 20 lines of the Windows Update.log file for us.


    To view the file:

    Copy and paste "%windir%\windows update.log" (w/o the quotes)
    into the Internet Explorer address bar and hit Enter.
    Scroll down to the current date and look for the error being reported.
    Please post the last 20 lines from the Windows Update.log file


    --
    Thanks,
    Lucy [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.


    think the files may be corrupted. They download really fast which suggests
    the corrupt files are sitting in a folder somewhere (plus I did start to
    download them before). Is there anyway to delete previous downloads? Tried
    deleting the history etc. but no joy there. Don't know where else to go?
     
    Lucy [MSFT], Feb 25, 2004
    #2
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