WindowsUpdate_80072EE6 WindowsUpdate_dt000

Discussion in 'Windows Update' started by Tom Kurshinsky, Jun 26, 2006.

  1. When trying to update I get this error message.
    Tom Kurshinsky, Jun 26, 2006
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  2. What version of Windows?
    Which updates were you trying to install?
    Are you running any third-party anti-virus, anti-malware, or firewall?
    Robin Walker [MVP], Jun 26, 2006
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  3. Windows Vista Ulitmate Edition Beta. Runing Avast! Free Home Edition
    antivirus. Standard Windows(Microsoft) Update. Won't even connect.
    Tom Kurshinsky, Jun 26, 2006
  4. Please try disabling or uninstalling Avast, restart Vista, then try Windows
    Update again. Does that change anything?

    Are you running Internet Explorer with any web proxies defined? If so, you
    might need to inform Windows Update of those proxy settings - come back for
    more advice if needed.

    80072ee6 has been seen in the past mainly in the context of MSN Messenger
    login failures. In those instances it was cured by re-registering the the
    library MSXML3.dll. I don't know how relevant this cure might be to Vista
    Windows Update. Assuming it might be, then proceed as follows:

    1. Open a command prompt window with full administrative privileges (consult
    Vista help on how to do this - I don't have a copy of Vista with me at this
    time to check).

    2. Enter the command:

    regsvr32 MSXML3.dll

    3. Assuming it was succesful, close the command window and try Windows
    Update again. If it was not succesful, report the error message back here.

    Waiver clause: there is as yet very little accumulated knowledge on possible
    problems with Windows Update in Vista. Although the Vista support forums
    direct you to this windowsupdate forum, this windowsupdate forum serves all
    versions of Windows, and is not Vista-specific. It is possible that you
    might receive better answers from one of the Vista-specific forums (the ones
    with .vista. in their names).
    Robin Walker [MVP], Jun 26, 2006
  5. Registered the dll and that went fine. Still have the problem. No proxies.
    Diasabled anti-virus, firewall. No luck.

    Tom Kurshinsky, Jun 27, 2006
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