Discussion in 'Windows Vista Mail' started by putnam414, Mar 1, 2009.

  1. putnam414

    putnam414 Guest

    Everytime I try to shut down my pc I get this message: *the instructio
    at 0x04a02570 referenced memory at 0x0000006c. The memory could not b
    written. *I have to click ok to shut down, can someone help m
    understand what I have to do to correct this error? :confused
    putnam414, Mar 1, 2009
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  2. putnam414

    Peter Foldes Guest


    Is the instructions and referenced memory numbers the same or different each time in
    that error message shows when you shut down or when it comes up. If it is different
    then you have some sort of malware and you need to run some malware tools which I
    have listed below.
    If it is the same all the time then the issue rests with your IE which most likely
    is a Beta. In that case uninstall the Beta version

    Does the Heading of the error message read Application Error or Internet Explorer

    Malwarebytes© Corporation - Anti-Malware
    SuperAntispyware - Free

    Kaspersky® Virus Removal Tool
    Dr.Web CureIt!® Utility - FREE
    a-squared (a²) Free or a-squared (a²) Command Line Scanner
    BitDefender10 Free Edition (*NOT FOR VISTA*)
    Sophos Anti-Virus (SAV32CLI), is a 32 bit free command line scanner used in
    an emergency as a disinfection utility for Windows NT, Windows 2000,
    Windows XP and Windows 2003.
    To use the Sophos command line software follow the steps below:
    1.Download SAV32CLI
    extract the contents by double clicking the file.
    2.Add the latest IDE (virus definition) files to the folder.
    These can be downloaded here
    3) Read Scanning Options with SAV32CLI.
    See removing malicious files with SAV32CLI for basic information on virus,
    spyware, Trojan and worm removal with SAV32CLI.
    Peter Foldes, Mar 1, 2009
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  3. How is this related to WinMail?
    Gary VanderMolen, Mar 2, 2009
  4. Its probably antivirus software that is the malware.

    Steve Cochran, Mar 2, 2009
  5. Steve Cochran, Mar 2, 2009
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