WinUpdate jumps to 100% and Error

Discussion in 'Windows Update' started by MIA, Dec 30, 2003.

  1. MIA

    MIA Guest

    I was updating my system after a reformat (wireless card
    problems) and I ended up with this error message at
    Windows Update: "Windows Update has encountered an error
    and cannot display the requested page."

    There is a solution posted to this in the troubleshooter,
    but it's for WinXP. I'm running Win2K and the solution
    didn't change a thing. Can anyone help me?
    MIA, Dec 30, 2003
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  2. MIA

    Lucy [MS] Guest

    Look in the Windows Update.log file for errors:

    Check for any errors being reported in the Windows Update.log file.
    Copy and paste "%windir%\windows update.log" (w/o the quotes)
    into the Internet Explorer address bar and hit Enter.
    Scroll down to the current date and look for the error being reported.
    Next, Look for the error message in the Windows Update Troubleshooter:
    Please try the suggestions listed. If error persists please post the error
    message from the log file.
    Lucy [MS], Dec 31, 2003
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  3. MIA

    Tony Guest

    Here's my quick fix. If it doesn't work, check this site for a number of
    ixes for this problem :

    Go To The Hosts File::

    C:\WINDOWS\SYSTEM32\DRIVERS\etc (Windows XP)
    C:\WINNT\SYSTEM32\DRIVERS\etc (Windows 2000)
    C:\Windows\Hosts (Windows 98)

    Use Notepad to view contents of the Hosts file.
    (The Hosts file is a editable using notepad)
    The lines at the beginning with # in the first column - IGNORE
    If there are ANY entries in there that refer to Microsoft or to Akamai
    DELETE them!
    Now close notepad accepting the changes.

    Now open Internet Explorer and try the Windows Update site again.
    I deleted all references to any address that referenced microsoft windows
    update. I used Word instead of notepad because it offers a "find" option.
    Made it easier to find and quicker. Connected on first try.

    A number of Windows Update fixes can be found here:
    Tony, Jan 3, 2004
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