Wireless Problems between Linksys WRT54G Router and Sony Vaio VGN-FE870E/H Laptop

Discussion in 'Windows Vista Networking' started by ofarrell.michael, May 13, 2007.

  1. I recently bought a new Sony Vaio VGN-FE870E/H Laptop with Windows
    Vista Home Premium Edition installed. I've since had an issue
    connecting to wireless networks that use a Linksys WRT54G router. I
    use this router at home and two of my friends do also. Everytime I
    connect my laptop to these routers the router drops the Internet
    connection and resets itself and it does this every 4-5 mins. However,
    I do not have this problem on other wireless networks (school, hotels,
    etc.). Also, other laptops that use XP/Mac connect to these routers
    without any problems. My laptop is the one causing the conflict.

    I've tried everything I could think of. I called Linksys many times
    and they tell me this router as been tested an is compatible with
    Vista. I also called Sony and troubleshooted many things and they
    claim the problem to be with the router.

    Can anyone help?

    TY.
     
    ofarrell.michael, May 13, 2007
    #1
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  2. You may want to use static IP instead of DHCP.These search result may help,

    Vista: Wireless local onlySome wireless NIC or router DHCP may be incompatibilities with Vista. The Vista may be able to access local network but the Internet and shows "Local only". ...
    http://www.chicagotech.net/netforums/viewtopic.php?t=530 - Similar pages

    chicagotech.net :: View topic - Troubleshooting Vista Wireless
    Vista: Wireless local only http://www.chicagotech.net/netforums/viewtopic.php?t=530 Losing wireless connection to network and internet ...
    http://www.chicagotech.net/netforums/viewtopic.php?t=300


    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
    I recently bought a new Sony Vaio VGN-FE870E/H Laptop with Windows
    Vista Home Premium Edition installed. I've since had an issue
    connecting to wireless networks that use a Linksys WRT54G router. I
    use this router at home and two of my friends do also. Everytime I
    connect my laptop to these routers the router drops the Internet
    connection and resets itself and it does this every 4-5 mins. However,
    I do not have this problem on other wireless networks (school, hotels,
    etc.). Also, other laptops that use XP/Mac connect to these routers
    without any problems. My laptop is the one causing the conflict.

    I've tried everything I could think of. I called Linksys many times
    and they tell me this router as been tested an is compatible with
    Vista. I also called Sony and troubleshooted many things and they
    claim the problem to be with the router.

    Can anyone help?

    TY.
     
    Robert L [MVP - Networking], May 14, 2007
    #2
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  3. ofarrell.michael

    Kim [MS] Guest

    ofarrell.michael, S Malin, and Tyler:

    Differences in the networking stack between XP and Vista have exposed a lot
    of router bugs which were hitherto hidden.

    Vista uses UPnP much more heavily than XP ever did, and we've found that a
    lot of routers have suboptimal UPnP implementations, causing them to crash.

    1. Does this happen on both a wired connection to the router AND a wireless
    connection?

    2. when Vista "loses" connection, does it come back automatically, or do you
    have to reboot your router? Do the other xp machines also lose
    connectivity?

    3. If ONLY the vista machine loses connectivity, then there is an issue with
    your vista machine. Make sure your drivers are all up to date. If
    wireless, make sure you have the latest drivers for your card. Go to
    linksys' website and verifiy that what you've got is the latest.

    4. While you're there, make sure you have the latest firmware for your
    router. We found a lot of bugs in router firmware during development, and
    the vendors posted a lot of firmware updates.

    5. Then, try running the router tool at
    http://www.microsoft.com/windows/using/tools/igd/default.mspx, and see if it
    passes the tests.

    If we can narrow the issue down to your router, that is, that when Vista
    loses connectivity ALL the machines (xp too) lose connectivity, then there
    are some things worth trying:

    A possible solution worth trying is to turn of UPnP. This can be done on
    the router (you would have to log onto the routers config page, find out
    where it has the UPnP on/off switch, and turn it off) or from the machine
    itself.

    You can also try disabling window scaling.

    So, please try these out:

    1. Go to the webtool, and when the test is finished, click on the "view
    detailed report" link, and copy that data off & save it.
    2. turn off UPnP, either on the router or on the vista machine:
    from an elevated command prompt,type the following:
    a. sc config SSDPSRV start= disabled
    b. net stop ssdpsrv <or> reboot the system
    3. Try your test again. If it still fails after some perioed of time, turn
    off Window Scaling:
    From an elevated command prompt, type the following:
    a. netsh in tcp set gl auto=di
    <no reboot required>

    (original post by KarlF)


    I'm sorry you're experiencing trouble.
     
    Kim [MS], Jun 5, 2007
    #3
  4. ofarrell.michael

    GeekyIdiot Guest

    I have a similar problem, but it's confusing too. i was visiting m
    relatives, when i got my new Sony Vaio, with Vista-of course- when
    connected to thier network, i had no problems. and they use the Linksy
    too. im not too sure which model, but i had no problems. when i go
    back, and tried to connect to my home network,(Linksys WRT54G) it a
    wouldn't show up, or b) refused to connect. i really need to use th
    internet, and im sick of using the computer im on now. somebody tell m
    anything! as long as it might help me
     
    GeekyIdiot, Jan 2, 2008
    #4
  5. If the Vista works one router but another, I would check the firmware first.
    Or check this post. Please post back with the result.

    Vista Wireless disconnects ...a Linksys wireless router. the WRT54GS. i
    updated the firmware to the most current. still nothing. if i let the router
    sit with Vista off, the router ...
    www.chicagotech.net/netforums/viewtopic.php?t=251


    --
    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on
    http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on
    http://www.HowToNetworking.com
     
    Robert L. \(MS-MVP\), Jan 2, 2008
    #5
  6. ofarrell.michael

    backslider65 Guest

    This may not be just a Vista problem. I have a Sony laptop with XP that
    also loses connectivity with Linksys routers all the time. I use a
    Netgear at home without any problems & have used other brands as well.
    I have lost my connection with three different Linksys routers (all
    model WRT54G). I have had to wire into the routers to network in all
    cases. I'm at work now & don't have my laptop with me. I'll post the
    laptop model later.

    I'll try some of the suggestions made earlier to see if I can narrow
    down the source of the problem (& hopefully solve it!).
     
    backslider65, Jan 14, 2008
    #6
  7. I had the same problem..

    I solved the problem be disabling ip 6 and disabling Upnp on the router
    configuration screen 192.168.1.1 and goto the Administration Tab on
    click disable.

    regards
     
    philipjcooper, Nov 10, 2008
    #7
  8. Robert L. \(MS-MVP\), Nov 11, 2008
    #8
  9. ofarrell.michael

    edwardhjt Guest

    It worked for me,and saved me a great deal of trouble.Wanted to shar
    this so others would benefit

    I use:VGN-CS16g and the WT54G Linksys Route
     
    edwardhjt, Dec 13, 2008
    #9
  10. I have the WRT54G v 3 router and recently bought a new HP HDX wit
    windows vista x64 and had trouble staying connected to the internet. M
    Dell running XP and Mac computer both stay connect without any problems

    I can confirm that Linksys WRT54G lower editions do not work wit
    Windows Vista. I changed numerous setting on computer and router
    downloaded firmware, driver, and tried every trick I could find poste
    on forums to no avail. About 10 hours were spent with both Linksy
    technical support and HP HDX technical support and Vista technica
    support to fix the problem. Discovered this version is incompatabl
    (although it says compatable on Linksys web site) with Windows Vista

    Linksys tried to charge me $30 to talk to their "special technica
    support" or $30 to get an extended warranty to try some "other things".
    I ended up just using their online tech guys and was much happier wit
    their service/help - alas the "other things" did not work. Time wa
    lost but didn't have to pay more money for nothing

    Decided to leave Linksys after the ordeal and looking for a new router
    If you've tried everything including the help on this post - you ar
    not alone
     
    PabloGlanville, Jan 8, 2009
    #10
  11. ofarrell.michael

    nicks Guest

    Where can I find the area to disable ip6? I found the Upnp. Thanks
     
    nicks, Jan 31, 2009
    #11
  12. ofarrell.michael

    brusse01 Guest

    As far as I know the only way to disable IPV6 is go to your network adapter
    properties and uncheck the box
     
    brusse01, Feb 9, 2009
    #12
  13. I have a 54G v6.0, with the latest firmware (v1.02.5 build 002, Jan. 9
    2008). My Sony VAIO (VGN-NS140E) had difficulties from the ver
    beginning. I tried disabling IP6 and messing with the router DHC
    settings, but to no avail. I was really hoping the latest firmware woul
    fix the problem, since Linksys notes:

    Firmware 1.02.2
    - Resolves issue of working with DHCP relay agent.
    - Resolves interoperability issue with WAP54G (repeater mode).
    - Resolves issue with UPnP.

    I was able to have some success when I dropped the network from G to B
    I no longer lose connectivity, although I do have occasional troubl
    getting connected. I often have to wait to get connected before I d
    anything, or else I have to restart in order to get a connection.

    I used to have an XP laptop that never had any issues with wireles
    connectivity, so this is very frustrating. The router doesn't seem t
    have anything wrong with it, and neither does the laptop. My deskto
    that connects to the router is still XP, and I'm probably just going t
    wait for Windows 7 to upgrade my desktop and router
     
    themattconnolly, Feb 14, 2009
    #13
  14. ofarrell.michael

    Barb Bowman Guest

    what wireless card is in the Sony? Do you have the latest driver for
    it? What kind of security are you using on the router? (at least
    WPA, right? If this is the Intel 5100 wireless, you need to use
    WPA/WPA2.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com
     
    Barb Bowman, Feb 15, 2009
    #14
  15. ofarrell.michael

    e6matt Guest

    Actually, I have my security set to WEP (after reading enough that woul
    lead me to believe anything I transmit can be decrypted, even if it'
    WPA). I will change it and see what happens

    I do have an Intel 5100, and I don't have the latest firmware (I di
    when I got the laptop). I'll upgrade that too and post back

    Thanks
    -Mat
     
    e6matt, Mar 4, 2009
    #15
  16. ofarrell.michael

    Barb Bowman Guest

    sorry, you are replying to a very old post and I don't see where you
    posted your original issue.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com
     
    Barb Bowman, Mar 4, 2009
    #16
  17. ofarrell.michael

    e6matt Guest

    Sorry, i posted a few weeks ago as "themattconnolly" and you replied t
    that post. I don't know how I have 2 accounts, but I do
     
    e6matt, Mar 4, 2009
    #17
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