WLM 12 crashes when closing (and installing)

Discussion in 'Windows Live Mail' started by newyuppie, Aug 27, 2007.

  1. newyuppie

    newyuppie Guest

    Windows Live Mail Desktop build 1184 crashes when closed. For this reason I
    cannot even install it, because when its being configured for the first time
    it opens and closes. When it closes, the error appears, and it is never fully
    configured and ready to use.

    Ive tried cleaning up the registry, which i found in a thread in this forum
    somewhere a link to a file that does that.

    The odd thing is that when i install the WLM 8 (previous version), it
    installs ok and works fine. I would use that, but it stopped downloading
    Hotmail messages...

    Does anybody have an answer for this? (as a matter of fact, this crash error
    when I close an app happens when I close Visual Studio as well... not that
    this is linked to this question, just in case it helps)...

    OS: Vista *32bit*
    2Gb Ram
    Nvidia GO7600
    newyuppie, Aug 27, 2007
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  2. newyuppie

    R. C. White Guest

    Hi, Newyuppie.

    Sorry I can't really help, but you may have some crossed wires somewhere.
    First, there's no such animal. It's Windows Live Mail beta (build
    12.0.1184). Note that the word "desktop" was retired from the name as of
    the end of May (although it lives on in the name of this newsgroup and in
    the URL below. C'mon, Microsoft! You're just perpetuating the confusion.)
    Second, the previous version was Windows Live Mail desktop beta (build

    If you are in the US, please go here to be sure that you have the correct
    current version:
    Windows Live Mail Beta

    Uninstall (Remove Programs) whatever version you have now, install that,
    and then post back with any problems that you still might have.

    Also, you might learn a lot by simply reading a few dozen posts here. The
    WLMd-to-WLM transition has been discussed here ad nauseam for the past 3
    months, especially the last week.

    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    (Running Windows Live Mail beta in Vista Ultimate x64)
    R. C. White, Aug 27, 2007
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  3. newyuppie

    newyuppie Guest

    thank you for your clarifications RC, its been a winding terminology road for
    all of us...

    i have read most of the posts about problems installing and stuff. From all
    of them I have kind of gathered the following information regarding WLM Beta
    12 build 1184

    1) You need to uninstall all previous versions
    2) You need to run WL-Beta-Remover
    3) You need to download the correct version 12 in your Windows Language, and
    Run It instead of downloading and saving for later.
    4) You need to delete Windows Live Mail desktop, and Windows Live Mail
    folders from wherever they are (in Vista they are located in
    5) There might be conflicts with certain antivirus software. In the case of
    Norton, you may need to not only disable it, but uninstall it completely
    before attempting installation of WLM Beta 12 build 1184

    These 5 points are what I could gather from all the fuss. I am currently
    testing point (5), which is my only resource left to try... Norton has been a
    lagging pain and conflicts with a lot of programs, so I am really wishing
    that this is the problem.

    Please, if anybody has any other thoughts they would like to recommend here
    to solve the problem feel free to do so. I will post my findings here.

    newyuppie, Aug 27, 2007
  4. newyuppie

    R. C. White Guest

    Hi, NY.
    Well said! :^}
    Symantec did me a big favor a couple of years ago, I guess. That's when I
    got my first 64-bit CPU and Windows XP x64. I had been running Norton
    Utilities ever since Peter still wrote them in the mid-1980s. After
    Symantec took over and changed them from true utilities to simply
    fluff-laden marketing vehicles, I gradually dropped all the others until I
    was running only Norton Internet Security for a couple of years, ending with
    NIS 2005. I kept waiting for the update that would let NIS 2005 work with
    x64, then I waited for NIS 2006 to support x64, and by then we were well
    into the Vista beta, and NIS did not support that, either. So I found
    myself "running bare" - and liking it!

    Symantec hasn't received any of my money since NIS 2005 and probably will
    never get another dime. I've learned that - for me, at least - practicing
    "safe hex" is more effective than running protective software. I don't
    recommend this for others. Its success clearly requires a degree of
    computer and online familiarity, plus a willingness to accept risks that
    malware will slip through, no matter how careful I am. And it helps that
    I'm the only one who uses my computer and that there is no network involved
    except the single Internet connection. I'm not much of a gamer and don't
    visit risky websites.

    But I've had none of the problems that others have reported with WLM and
    various AV programs. ;<)

    Good luck - and please report back with the results of your re-installation,
    whether good or bad.

    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    (Running Windows Live Mail beta in Vista Ultimate x64)
    R. C. White, Aug 27, 2007
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