WLM 2009 - Cannot export contacts

Discussion in 'Windows Live Mail' started by KCB, Aug 21, 2013.

  1. KCB

    KCB Guest

    This is actually for my wife. When the Contacts window is opened, she can
    select Export, but then the two options are both grayed-out. She is only
    signed in locally, with no microsoft account. On my computer, I can export
    either mode, but I'm signed in using a hotmail account. Is this what allows
    me to do, and her not?
     
    KCB, Aug 21, 2013
    #1
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  2. KCB

    ...winston Guest

    Post a link to a screen shot on SkyDrive or other picture hosting service of
    the screen (Contacts Window) you see.

    --
    ....winston
    msft mvp consumer apps



    "KCB" wrote in message
    This is actually for my wife. When the Contacts window is opened, she can
    select Export, but then the two options are both grayed-out. She is only
    signed in locally, with no microsoft account. On my computer, I can export
    either mode, but I'm signed in using a hotmail account. Is this what allows
    me to do, and her not?
     
    ...winston, Aug 28, 2013
    #2
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  3. KCB

    KCB Guest

    Winston, sorry I've been busy with work, and haven't had a chance to reply.
    I ended up copying the file from C:\Users\<windows
    username>\AppData\Local\Microsoft\Windows Live Contacts\{..long random
    number derived from registry key...}\DBStore, and then signing her up for an
    Outlook email address. Once I was 'online' with the Outlook account, I shut
    down WLM, and copied the contacts file to that account's \DBStore folder.
    She is able, now, to export the contacts, and also keep them backed-up
    through her Outlook account.

    I think it's your blog that I used to get the information needed to do this:
    http://liveunplugged.wordpress.com/2011/02/04/windows-live-mail-contacts-database/

    The reason this whole mess started is because she regularly tries to send in
    excess of 1,500 emails out, as part of her business. Our internet provider
    isn't kosher with this, so she breaks up the mass email into blocks of 100,
    which is a pain in the a** for her. Hence the need to export the contacts
    so she could try different providers, without having to retype every name
    and email address.

    Thanks for your help
     
    KCB, Oct 2, 2013
    #3
  4. KCB

    ...winston Guest

    Glad it worked out for you.

    Just an fyi...
    - Copying the database from a local account to a syncable Hotmail type
    account (Hotmail, Msn, Live, Outlook.com) when used to signon to Live
    Services in WLM isn't the most robust approach since folder duplication
    can occur in WLM's Contacts categories (Favorites, All Contacts, user
    created).

    Backing up the contacts locally and in the web UI to maintain a current
    backup is good insurance in case some form of corruption develops in the
    future since WLM 2009 is known to have problems when contacts exceed
    1000. The web UI (Outlook.com) has experienced missing contacts when
    contacts exceed 1500.

    Additionally, Outlook.com monitors the quantity of emails being
    dispatched (daily message limit, too many recipients). A repetitive high
    dispatch rate would be interpreted as spamming and abuse...two
    possibilities occur (one or both)
    a. an email to the account with instructions to request a code and
    submit that code to verify the owner of the account for subsequent sign
    on. The signon can only be done via the web UI.
    b. complete lockout of the account for a period of time (typically 48 hrs).

    Subsequent re-use of the account (after a and b occur) would have a
    lower limit for daily message limit or recipients for the next 30 days
    until a history of dispatching below the restricted limit is met
    (typically the restriction is set at 100 or 150).

    Outlook.com has a 300 message per day limit
    - thus two messages each with 150 recipients would max the limit.

    If the limit is exceeded a second time the account can be locked out
    from sending mail for another 30 days or frozen permanently - logon may
    be capable in the web UI to other services (Calendar, view Incoming
    mail, SkyDrive, Contacts, Office apps.)

    Optionally, if the recipients are also social media account holders
    (Facebook, Twitter, Linkedin, etc.) that follow her one could create a
    doc or text file with the usual message content and just post the shared
    link to the other social media service thereby overriding limits imposed
    by Outlook.com or an Isp's.

    ...w
     
    ...winston, Oct 4, 2013
    #4
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