WLM 2009 version

Discussion in 'Windows MSN Messenger' started by painang846, Jan 16, 2009.

  1. painang846

    painang846 Guest

    Windows Live Messenger version 2009:

    I am experiencing some difficulty with Installation of the New WLM 2009.

    Five times now I have gone through the process of downloading and
    installing. Each time the process gets to 75% a ROLLBACK kicks in to reverse
    all items of the download. This also manages to remove my existing WLM
    version 8.1. So again it’s off to download the messenger and installation.
    For whatever reason I am unable to download and install the 8.5 version too.

    For information of the installation failures I append here all item of text
    as shown alongside each item:

    1. MESSENGER aborted: 0x80004004

    2. PHOTO GALLERY i) A network error occurred while attempting to read from
    file C:\Windows\Installer\PhotoLibrary.msi
    ii) hr:0x80070643

    3. TOOLBAR aborted: 0x80004004
    Enhancement Pack - failed_prior_task:0x80004004
    Microsoft Sync Framework Runtime - failed_prior_task:0x80004004
    Microsoft Sync Framework Service - failed_prior_task:0x80004004
    Windows Live Upload Tool - aborted: 0x80004004
    Windows Live Sign-in Assistant - aborted: 0x80004004
    Installer - aborted: 0x80004004
    Choice Guard - aborted: 0x80004004

    4. WRITER
    Choice Guard - aborted: 0x80004004
    NET Framework - aborted: 0x80004004
    Installer - aborted: 0x90004004
    Windows Live Sign-in Assistant - aborted: 0x80004004
    Windows Upload Tool - aborted: 0x80004004

    Choice Guard - aborted: 0x80004004
    Installer - aborted: 0x80004004
    Windows Sign-in - aborted: 0x80004004
    Windows Upload Tool - aborted: 0x80004004

    Choice Guard - aborted: 0x80004004
    Windows Sign-in Assistant - aborted: 0x80004004
    Windows Upload Tool - aborted: 0x80004004

    It should be noted that I tried to remove earlier installations of the Photo
    Gallery without success.

    Dated: 16th January 2009
    painang846, Jan 16, 2009
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  2. painang846

    Sachmo912 Guest

    I am having the exact same problem, have you found a solution yet???
    Sachmo912, Jan 23, 2009
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  3. painang846

    sha10ly88 Guest

    I am facing the same problem too!!!
    sha10ly88, Jan 23, 2009
  4. Same problem here - only i am only trying to install the MSN messenger, ant
    none of the other apps. I am running Vista Ultimate 64. Are you running 32 or
    64 bit versions ?
    Brian Hemstedt, Jan 23, 2009
  5. painang846

    CharliePHXAZ Guest

    Same issue w/XP Media Center SP3
    CharliePHXAZ, Jan 26, 2009
  6. painang846

    Rustman Guest

    still having the same problem.........I am running 32 bit versions
    Rustman, Jan 26, 2009
  7. Just to add one more identical case to the list.
    Interestingly, there are no curative responses from the experts to this
    Rolando E Creagh, MD, Feb 2, 2009
  8. Well bump this back to the top as I can "ditto" everything here. I was
    hoping the new RC release would breathe some life into this issue as I've had
    it for about 3 weeks, but no luck. Waiting for some help, too!
    Richard L. Witt, Feb 8, 2009
  9. painang846

    Oneclick Guest

    I am experiencing exactly the same problem. Surely someone at Windows Live
    can fix this. It is so frustrating!
    Oneclick, Feb 10, 2009
  10. painang846

    Oneclick Guest

    I have been experiencing the same problem. Despite repeated attempts, it
    just keeps rolling back - so frustrating!
    Oneclick, Feb 10, 2009
  11. painang846

    Del Boy 01 Guest

    Is it me or does no-one including Microsoft seem to have any answer to this
    probllem ? I am also having the same problem. I get right the way to a 100
    percent and then everything rolls back to the way it was before I tried
    installing Windows Live Messenger 2009 version. I have the older release
    version from 2008 installed at present and wondered if that has anything to
    do with the problem ???

    Posted 13-02-09.
    Del Boy 01, Feb 13, 2009
  12. painang846

    phat94gt Guest

    Same annoying problem for me as well. WTF-MSFT?
    phat94gt, Feb 18, 2009
  13. painang846

    phat94gt Guest

    Actually, I found a solution that worked for me:

    1. Manually uninstall all the Live applications, except the Photo Library.

    2. Download Windows Live Photo Gallery Beta from

    3. Move the downloaded PhotoLibrary.msi file into C:\Windows\Installer

    4. Run the msi

    5. Run the windows live setup and install / update any Live programs

    This did the trick.
    phat94gt, Feb 18, 2009
  14. painang846

    HeidiGrrrl Guest

    In addition to the hr:0x80070643 error message, I get the message that the
    MsgrCore.cab file is corrupt. Don't know if anyone else has noticed this
    error, too.

    I have uninstalled my original MS messenger, plus my old WLM, so there is no
    messaging software on my computer whatsoever.

    If I'm getting these error messages even after uninstalling everything
    above, that tells me the problem is with MS and their software, and NOT my
    computer, as they allude to in their "solutions".

    Unfortunately, now I can't even reinstall my old WLM without doing a system
    restore back to yesterday, and I'd much rather not.
    HeidiGrrrl, Mar 14, 2009
  15. On 14/03/2009 18:28, HeidiGrrrl wrote:

    I had that problem, this was on vista64. Eventually, I found a logfile
    in C:\Users\Coop\AppData\Local\Temp called MSI7f661.log (random
    filename, just look for the newest file after running the install).

    The logfile will tell you where to look exactly, but MSN creates a
    hidden .cache directory. To see it from explorer, you'll have to make
    system and hidden files visible by altering the view settings of the
    folder options applet. In my case, the directory was "C:\Program Files
    (x86)\Common Files\Windows Live\.cache", so I guess on 32 bit vista it
    would be "C:\Program Files\Common Files\Windows Live\.cache"

    In that folder, messenger and the other live programs keep a cache of
    the downloaded files. One of those must have been corrupt and re-used
    at every install. So I just deleted the .cache dirctory and
    reinstalled. It worked fine then.

    Martin Cooper, Mar 16, 2009
  16. painang846

    vivlund Guest

    I tried deleting the .cache files and reinstalling, but still the same error
    as above, "network error reading photolibrary.msi".

    Have not tried @phat94t's suggestion. Has anyone tried this?
    vivlund, Mar 25, 2009
  17. painang846

    vivlund Guest

    THANK YOU FOR THIS POST!! I have been trying on and off for 3 days to get WML
    update installed, and followed your solution, and it worked perfectly. I
    kiss the ground you walk on...
    vivlund, Mar 25, 2009
  18. painang846

    Progress Guest

    Thanks 'phat', this worked for me as well, the installation completed.
    Service is currently unavailable but it is installed.
    Progress, Mar 26, 2009
  19. painang846

    HeidiGrrrl Guest

    I tried what you suggested, but the .cache file does not exist. The entire
    Windows Live folder is empty.
    HeidiGrrrl, Mar 31, 2009
  20. painang846

    krisskross Guest

    krisskross, Apr 4, 2009
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