WM11 Vista WMV playback issues

Discussion in 'Windows Vista Music, Pictures and Video' started by Glynieboy, May 27, 2007.

  1. Glynieboy

    Glynieboy Guest

    Since installing Vista I have had an issue with WMV playback using WM11. If
    I playback a WMV the picture is all blocky and mainly green in colour. It
    looks like some kind of codec problem. This problem happens with all WMV
    files. If I play the WMV in another media player such as the DIVX player it
    plays fine. The only other codec's I have installed other then that of the
    standard Vista ones are DIVX and AC3 for sound.

    Can suggestions welcomed...

    Thanks Glyn
     
    Glynieboy, May 27, 2007
    #1
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  2. Glynieboy

    zachd [MSFT] Guest

    What are the results of WMP's Help:About:Technical Support Information menu
    tool?

    What video card is on this system? Is there a driver update available for
    it?
     
    zachd [MSFT], May 28, 2007
    #2
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  3. Glynieboy

    Glynieboy Guest

    The video card is an NVIDIA 6200. I have tried various drivers from NVIDIA,
    currently running the latest for Vista. All of which don't resolve the
    problem.

    Tech support info:

    Version 11.0.6000.6324
    Operating System
    Version: 6.0.6000 System Locale: en-GB
    Service Pack: 0.0 User Locale: en-GB
    Build Lab: 6000.vista_rtm.061101-2205 Geo ID: United Kingdom
    Type: Workstation DRM Version: 11.0.6000.6324
    Architecture: x86 Indiv Version: 2.8.0.1
    Processors: 1

    Video Codecs
    Type Name Format Binary Version
    ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16386
    ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16386
    ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
    ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
    ICM Logitech Video (I420) i420 lvcodec2.dll 10.5.1.2023
    ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
    ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
    ICM DivX® 6.6.1 Codec (1 Logical CPU) divx DivX.dll 6.6.1.1
    ICM DivX® 6.6.1 YV12 Decoder yv12 DivX.dll 6.6.1.1
    ICM vfwwdm32.dll 6.0.6000.16386
    DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll
    11.0.6000.6324
    DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324
    DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
    wmvdecod.dll 11.0.6000.6324
    DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324
    DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324

    Nothing really jumps out ...
     
    Glynieboy, May 28, 2007
    #3
  4. Glynieboy

    christos Guest

    I had a similar green screen problem like this myself once before, but it was
    only with streaming .wmv files.

    My cable connection was way low speed, and as soon as I changed to a faster
    DSL line the problem was solved. This was WMP 10 on XP though, not Vista.

    It sounds like you are playing local files though, which doesn't sound
    right. Have you tried toying with the video accel inside of WMP
    tools/options/performance tab? Might be worth a shot to adjust it to none,
    and see if that might fix things.
     
    christos, May 30, 2007
    #4
  5. Glynieboy

    Krishna Guest

    Hey Glynieboy, try this it will solve your problem

    Open windows media player, go to options, performance and untick "turn on
    directx Video acceleration for WMV files". and restart WMP11..
     
    Krishna, Jun 7, 2007
    #5
  6. Glynieboy

    ReuF Guest

    Thanks Krishna! I had the same problem with my GeForce 7800, but thanks to
    you it's working OK now.
    Cheers,
    ReuF
     
    ReuF, Jun 7, 2007
    #6
  7. Glynieboy

    Glynieboy Guest

    Changed the performance option and guess what it fixed the problem! your the
    man
     
    Glynieboy, Jun 14, 2007
    #7
  8. Glynieboy

    Al Pacca Guest

    since i have not been able to make a new item.......... i will have to do it
    this way
    sorry for that.

    i cannot play any asx files what must i do to make those movies to been seen
    on my screen

    <snap>
     
    Al Pacca, Jun 16, 2007
    #8
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