.wma files with DRM error C00D11B1

Discussion in 'Windows Vista Music, Pictures and Video' started by DRBE, Sep 23, 2007.

  1. DRBE

    DRBE Guest

    I'm having the same hassle I've noted by others. ie since setting up a new
    PC with VISTA, when I try to play WMA files, Windows Media says checking
    digita rights, and then comes back with the error
    "Windows Media Player encountered a problem while playing the file. For
    additional assistance, click Web Help."

    clicking on the web help refers to error C00D11B1. I tried the suggestions
    as well as some of those posted here, but no success so far.

    I'd appreciate any advice.
    DRBE, Sep 23, 2007
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  2. i have also been having the same problems as bruce and we have had no
    solution or responses to this problem. help plz?
    immexicansostfu, Oct 11, 2007
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  3. DRBE

    mlg Guest

    After trying many of the posted suggestions with disappointing results
    the following worked for me and all my media files have bee
    trouble-free for months now. I posted this solution on other sites, bu
    in case you didn't see, I post it here for your convenience. My syste
    uses Windows Vista Home Premium, all of my files are legitimatel
    acquired, and these instructions presume the same.

    After making sure all the updates were current and drivers up-to-date
    I turned off Windows Media Player, the TIVO server, which I happen t
    have and the Sidebar.

    The first step following allows you to SEE folders and files that ar
    otherwise hidden.

    • Start
    • Type "Folder Options" in search bar, click "Folder Options
    folder at the top of the search results list to open.
    • Click "View" tab
    • Under "Hidden files and folders" CLICK "Show hidden files an
    • Two lines further, UNCLICK Hide protected operating syste
    files (Recommended)
    • In Warning Window pop-up select Yes
    • In Folder Options window, select Okay
    Now I had the ability to view all files.

    Found two icons of Notepad entries for "desktop configuration" on th
    desktop. The first had this copy:

    [email protected]%SystemRoot%\system32\shell 32.dll,-21769

    The second INCLUDED this last line:

    I deleted the Notepad desktop configuration that did NOT have th
    additional line of copy. I don't know what any of that stuff means, bu
    it didn't seem right to have both.

    THIRD STEP, opened folder
    • c:\programdata\microsoft\DRM
    • Found an empty Server folder
    • Kept that window open

    • Opened a new window and went to
    • c:\programdata\microsoft\windows\DRM
    • Found a Cache folder and several gibberish (to me) files
    COPIED the Server folder from the first window into this DRM folder.

    Closed both windows.
    • Went to URL address on the interne
    • Clicked "Upgrade"
    Closed Internet Explorer

    Opened Windows Media Player. Follow along:
    Highlighted Audio DSP;
    UNCHECKED Yahoo Music Jukebox which I happen to have on my system -- i
    there had been anything else, I would have unchecked everything;
    Clicked Okay and stepped out of these windows;
    Closed Windows Media Player.

    Follow along to finalize:
    • Start
    • Type "Folder Options" in search bar, click "Folder Options
    folder at the top of the search results list to open.
    • Click "View" tab
    • Under "Hidden files and folders" UNCLICK Show hidden files an
    • Two lines further, CLICK Hide protected operating system file
    • In Folder Options window, select Okay
    I no longer had or needed the ability to view hidden files.

    Reboot the system. I hope this solves your trouble. -- Regards, Me
    mlg, Nov 11, 2007
  4. DRBE

    DRBE Guest

    I emailed the company I bought the songs from. Apparently VISTA is well
    known to have a problem with digital rights.
    DRBE, Nov 11, 2007
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