WMDC 6.1 - desktop computer could not access necessary network...

Discussion in 'ActiveSync' started by Dom, Jun 1, 2008.

  1. Dom

    Dom Guest

    Apologies that this question is similar to a lot of others but I haven't
    managed to find exactly the same issue on this forum. I've had no end of
    trouble with WMDC as seems to be the general concenus among many users.

    The old problem used to be the fairly common one where the error report
    "Activesync encountered a problem on the desktop: Support Code 85010014".
    That was solveable by deleteting the existing partnerhip and setting up a new
    one. The problem would hold off for a couple of days and then begin again.

    What is happening not though is I get a message saying:
    "Synchronization could not start because this desktop computer could not
    access necessary network resources. Please restart your computer and try
    again. If the problem persists, please contact your Administrator."

    I have tried to following:

    Deleting existing partnership
    Uninstalling and then reinstalling WMDC 6.1
    Hard reset of mobile device
    Run diagnostics in Outlook

    All searches have revealed problems like this using Activesync and/or
    Outlook 2000 and the advice is it to repair Outlook and upgrade your version
    of Activesync (on the PC).

    I have just flashed a new ROM onto my handset and it synced. I attempted to
    sync it again 15 minutes later (with no reboot of either the handset or the
    PC) and I was back to the network error message. Rebooting the PC (as
    suggested by the error message makes no difference).

    Thinking about it the problem began (I think) when I installed Windows Live
    Mesh. I don't think the two can be related though as Mesh isn't sharing
    anything near my .pst files etc. All I am sharing is one folder in my 'My
    Documents' folder.

    Any suggestions from anyone who has had and fixed this problem?


    I'm running Vista Home Premium, Windows Mobile Device Center 6.1, HTC TyTn
    running Windows Mobile 6.1.
    Dom, Jun 1, 2008
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  2. Dom

    Dom Guest

    I forgot to add that I'm running Outlook 2007 as well
    Dom, Jun 1, 2008
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