WMDC blocks Samsung Network Scan Utility in USB mode

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Joerg, Aug 13, 2008.

  1. Joerg

    Joerg Guest

    I am using Samsung's Network Scan utility to scan documents from a network
    connected multifunction device. This works well, as long as no mobile device
    (HTC Touch Diamond, WM 6.1 Professional) is connected to the PC using USB for
    Synchronization. When I connect the device to the PC using the USB
    connection, the Samsung Scanner status changes to offline, and no scan is
    possible. When I disconnect the Phone, the scanner goes online again.

    When I connect the mobile device using Bluetooth for Sync, the scanner stays
    online.

    Samsung tells me (of course), this is not a Samsung problem, but a problem
    of the software of the mobile device. But maybe, they are wrong, and this is
    related to the Firewall (Norton Internet security 2008)?

    Does anyone have the same problem, or knows how to fix it (maybe port
    settings?).

    Thanks
     
    Joerg, Aug 13, 2008
    #1
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