WMDC on Vista with network connection error

Discussion in 'ActiveSync' started by Andreas, Apr 17, 2007.

  1. Andreas

    Andreas Guest

    I use WMDC on Vista + Office07 and until yesterday I could successfully sync
    both with USB and BT perfectly (the only problem was that it was slow).
    Today, I cannot sync and the following happen:
    - On PPC I see (View status) and the support code inside is 0x85010014
    (Activesync encountered a problem on the desktop)
    - On my computer, a message pops up from WMDC saying that "Synchronization
    cannot be started because you cannot log on to the network...."
    - At the same time event viewer shows a security audit failure event as
    ID 5032
    Windows Firewall was unable to notify the user that it blocked an
    application from accepting incoming connections on the network.
    Error Code: 2

    I have tried the following:
    1) Disabled firewall - the event was not recorder then but the problem was
    the same (Same messages)
    2) Deleted partnership both from PC and PPC, re-established sync partnership
    3) Uniinstalled WMDC and re-installed
    4) Tried to sync with USB instead of BT

    Several resets, restarts, repeated the above steps many times, but no good.
    Andreas, Apr 17, 2007
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  2. Andreas

    Andreas Guest

    After many-many hours, MS Office07 Diagnostics (Detect&Repair replacement)
    did tyhe job although it didn't find any problems to repair.
    Andreas, Apr 17, 2007
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  3. Andreas,

    I want to REALLY thank you for your diagnosis and recovery from this
    situation! It has saved me hours of troubleshooting.
    What happened here was, for security reasons, I decided to change the
    password protecting the device. After that the unit would not sync anymore
    and would not give me any good errors. Only after I deleted my partnership,
    re-booted then I got the nework error you described. I ran the diagnostic
    you suggested, found no errors but the unit then started syncing.
    This situation is no joke - I rely more and more on Windows Mobile to
    maintain contacts and appointments - MS should really look into this!

    Again, many thanks!

    Charles Basile, May 4, 2007
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