WMDC - Outlook has not been installed - it is! - What worked for me

Discussion in 'ActiveSync' started by Rafael Perez de Lema, Dec 22, 2009.

  1. Hi,

    Just to note that the 'fixmapi.exe' suggestion made by one of the previous posters has worked for me.

    It didn't work the first time with all the applications open, but then I closed Outlook, WMDC and mobsync and then I ran it again, and this time it worked.

    Thanks for your help.




    John Coldwell wrote:

    WMDC - Outlook has not been installed - it is! Final solution died a horrible death!
    17-Mar-09

    Well sorry to say that after 2 days with perfect syncing it's gone back to the same problem.

    I'm seriously thinking of claiming Microsoft for lost productivity, not only with WMDC but Vista in general.

    So now I'm installing a 3rd party sync application and hope I get some work done!

    Previous Posts In This Thread:

    WMDC - Outlook has not been installed - it is!
    I have a problem setting up what Outlook items to sync in WMDC. All the
    Outlook items are greyed out and underneath each item it says "Outlook has
    not been installed." Outlook 2007 is indeed installed. I uninstalled both
    Outlook and GroupWise, apparently there must be some sort of mapi conflict
    that I'm not sure how to resolve. I then reinstalled both Outlook and
    GroupWise, checking WMDC after each reinstall. Even with no trace of
    GroupWise on the computer, WMDC still said that Outlook was not installed
    and therefore could not select which items to sync. BTW, both Outlook and
    GroupWise work fine together on the same machine as I've setup a second
    profile for Outlook. I made sure to clear out any GroupWise entries in the
    mail settings in the control panel during my troubleshooting...no dice

    This is a Vista Business laptop - Dell Vostro 1700

    Any ideas on how to get the pda syncing with Outlook again

    Thanks
    Tom

    Hi Tom,See if running fixmapi.exe helps solve your issue.
    Hi Tom

    See if running fixmapi.exe helps solve your issue. You should find it unde
    the following location (Copy/Paste it into a explorer window or run prompt)

    %SystemRoot%\System3

    --
    Regards
    Raj Pilla
    Microsoft MVP - Mobile Device
    http://www.pocketpcfaq.com/ra



    Re: WMDC - Outlook has not been installed - it is!
    This is what I get when running the fixmapi utility
    "LoadLibrary: GetLastError =126
    What next?

    I'm thinking this is a Groupwise vs. Outlook problem.
    I'm thinking this is a Groupwise vs. Outlook problem. In order to get
    GroupWise working on a Vista box, I had to install it unconventially and
    copy a different mapi.dll file over for it to work. I'm assuming this is
    the root of the problem, which is not pleasant because the user relies on
    both programs. I will try blowing away the mapi.dll file and then do a
    sfc/scannow and see what I get

    Let me know if you have any other ideas

    To



    Hi Tom,Sorry but I do not have any experience with Groupwise.
    Hi Tom

    Sorry but I do not have any experience with Groupwise. Since you mentioned
    you suspected a mapi conflict, I suggested running fixmapi. If you are able
    to resolve your issue, I would be interested in hearing what helped solve
    it. Thanks

    --
    Regards
    Raj Pilla
    Microsoft MVP - Mobile Device
    http://www.pocketpcfaq.com/ra



    I don't have GroupWise (nor know what it is) but have the same problem.
    I don't have GroupWise (nor know what it is) but have the same problem. I am
    running Vista Ultimate 32 and Office 2007. However, in my case this seems an
    intermittent issue. Even though it says "Outlook has not been installed",
    about 60% of times my stuff does get synced. Not able to see any pattern,
    though. Since it now says "Outlook has not been installed" below each of the
    Outlook items, and I am sure I was able to select those back in April when I
    initially set up the relationship, it is my guess that something got screwed
    up in later updates - either of Outlook or of WDMC.

    I will start to dig into Registry now to see if I am able to find something




    Just now I logged on as administrator, placed my PocketPC in the cradle, the
    Just now I logged on as administrator, placed my PocketPC in the cradle, the
    WDMC started, and I was able to select all items. No "Outlook not installed"
    message. So, could all this be an issue with access permissions? Will
    continue to dig...




    Well, I'm still at a loss here.
    Well, I'm still at a loss here. I've uninstalled GroupWise and Outlook,
    then reinstalled only Outlook so that no Novell products remain and I still
    can't WMDC to recognize Outlook being installed. I ran sfc /scannow and it
    restored the original mapi files as well. Now when I try to run fixmapi.exe
    I don't even get the error I was getting before in addition to the program
    never opening. I welcome anymore thoughts. At this point I don't think
    it's a GroupWise conflict based on my troubleshooting and others reporting
    the same issue without GroupWise installed.

    Thanks,
    Tom



    These steps worked for me.
    These steps worked for me. Hopefully they work for others with a similar
    problem:

    1) Uninstall WMDC (Windows mobile device centre) completely from
    computer.

    a) Uninstall WMDC from Add/remove programs.

    b) Uninstall WMDC setup from Add/Remove programs.

    c) Delete the registry key for WMDC,please follow the path:

    Start?run?regedit?HKEY_LOCAL_MACHINE?software?Microsoft?WINDOWS CE DEVICES

    Please delete WINDOWS CE DEVICES registry key and its sub keys. (I didn't
    have this exact key but had a similar one in the same location and deleted
    that.)



    2) Restart the computer.

    3) Install WMDC6.1 from the link :
    http://www.microsoft.com/windowsmobile/devicecenter.mspx

    4) Restart the computer and soft boot the device.

    5) Connect the mobile device with computer and create new partnership.

    6) Try to synchronize and check will you be able to sync outlook
    contents or not.




    I have just re-built my pc and restored the pst file (which I've done before
    I have just re-built my pc and restored the pst file (which I've done before
    without issue) I don't GroupWise but am gettng the problem.

    No such registry entry either.

    Any ideas?

    :

    I found this which might helpMicrosoft Outlook Has Not Been Installed for the
    I found this which might help

    Microsoft Outlook Has Not Been Installed for the Current User
    View products that this article applies to.
    Article ID : 817960
    Last Review : February 1, 2007
    Revision : 1.4
    SYMPTOMS
    When you click Start, and then click E-mail Microsoft Outlook, you may
    receive the following message:
    Microsoft Outlook has not been installed for the current user. Please run
    setup to install the application.
    Note When this problem occurs, there will not be any other Office 2003
    shortcuts installed.
    Back to the top

    CAUSE
    This problem occurs when Office 2003 is installed on a per-user basis and
    you logon to the computer as a user other than the user who installed Office
    2003.
    Back to the top

    RESOLUTION
    To correct this problem, logon to your computer with administrator rights
    and remove Office 2003. Install Office 2003 without using the allusers=""
    command-line option. For example, double-click the Setup.exe file on the
    Office 2003 CD-ROM. This will install Office 2003 for all users of the
    computer.

    If you do not want all users of the computer to have access to Office 2003,
    follow these steps: 1. Temporarily grant each user who you want to have
    Administrator rights.
    2. Log on to the computer as the appropriate user.
    3. Install Office 2003 on a per-user basis.
    After the installation is complete, you can log off and reconfigure the
    user's regular credentials.
    Back to the top

    MORE INFORMATION
    To install Office 2003 on a per-user basis, use a setup command line similar
    to the following example:
    "path\Setup.exe" allusers=""
    For more information about setup options when you install Office 2003
    programs by using the command line, see the Setup.htm file on your Microsoft
    Office 2003 CD-ROM.
    Back to the top

    well folks, I eventually gave up on Vista and WMDC and reinstalled XPwith
    well folks, I eventually gave up on Vista and WMDC and reinstalled XP
    with ActiveSync. Life is good again. It was maddening to have to go
    this route as it took awhile to backup and restore but in the long run
    I needed to sync and nothing was working. Boy, Vista and WMDC are
    garbage. Can't wait for Windows 7!

    WMDC - Outlook has not been installed - it is! - SoxFanInVA - Final solution?
    This has been a big problem for me since the transition from XP to Vista Home Premium. Like many others I have ploughed the internet to find the solution and hopefully I've got it to work! This is what I did:

    Outlook 2007 was installed
    I connected my TyTn II as instructed and installed WMDC. First time sync went fine, subsequent said Outlook has not been installed and all my contacts and calender entries were deleted from the device.

    Solution:
    Check Outlook for errors and let it repair. (Found in the 'Help' menu.
    Disconnect device and delete the partnership.
    Uninstall WMDC completely.
    Reboot device and PC. DO NOT CONNECT!
    Run Outlook install (CD or setup file) and choose repair.
    Reboot PC
    Use a program that allows you to edit the registry on the device. I use MemMaid from Dinar soft. Go to HKEY_CURRENT_USER/software/Microsoft/ActiveSync/partners and delete any and all sub folders to that. (Do not delete the Parters folder!) Save the changes and reboot the device.
    Reconnect the device and install WMDC. Upon completion of the install WMDC will start automatically and you can create a new partnership.
    The new sync will perform and HOPEFULLY all new syncs. I've made changes to the contacts and calender, rebooted the PC and the device and all is working as it should. (Famous last words ha ha!)

    WMDC - Outlook has not been installed - it is! Final solution died a horrible death!
    Well sorry to say that after 2 days with perfect syncing it's gone back to the same problem.

    I'm seriously thinking of claiming Microsoft for lost productivity, not only with WMDC but Vista in general.

    So now I'm installing a 3rd party sync application and hope I get some work done!


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    ..NET Compact Framework Lock Down Device
    http://www.eggheadcafe.com/tutorial...dc-0c93abc870e5/net-compact-framework-lo.aspx
     
    Rafael Perez de Lema, Dec 22, 2009
    #1
    1. Advertisements

  2. After 8 hours of frustration I have found the solution that worked for me:

    Under Extra/accounts/filelocations (second tab form the left)I've noticed the list is empty, while it should lokate the outlook.pst file, usualy located C:\Users\Cie\AppData\Local\Microsoft\Outlook\Outlook.pst,amongst other databases. If this list is empty WMDC thinks outlook is not installed, while outlook performs as normal. BUG!!

    Creating a new database (example.pst) at the same location as the outlook.pst, and restarting outlook makes the list as it should be and WMDC acts normal again. You don't need to extually use this pst.file, and I think you can erase it (although I did'n't so far)

    Good night, and good luck.





    Rafael Perez de Lema wrote:

    WMDC - Outlook has not been installed - it is! - What worked for me
    22-Dec-09

    Hi,

    Just to note that the 'fixmapi.exe' suggestion made by one of the previous posters has worked for me.

    It didn't work the first time with all the applications open, but then I closed Outlook, WMDC and mobsync and then I ran it again, and this time it worked.

    Thanks for your help.

    Previous Posts In This Thread:

    WMDC - Outlook has not been installed - it is!
    I have a problem setting up what Outlook items to sync in WMDC. All the
    Outlook items are greyed out and underneath each item it says "Outlook has
    not been installed." Outlook 2007 is indeed installed. I uninstalled both
    Outlook and GroupWise, apparently there must be some sort of mapi conflict
    that I'm not sure how to resolve. I then reinstalled both Outlook and
    GroupWise, checking WMDC after each reinstall. Even with no trace of
    GroupWise on the computer, WMDC still said that Outlook was not installed
    and therefore could not select which items to sync. BTW, both Outlook and
    GroupWise work fine together on the same machine as I've setup a second
    profile for Outlook. I made sure to clear out any GroupWise entries in the
    mail settings in the control panel during my troubleshooting...no dice.

    This is a Vista Business laptop - Dell Vostro 1700.

    Any ideas on how to get the pda syncing with Outlook again?

    Thanks,
    Tom

    Hi Tom,See if running fixmapi.exe helps solve your issue.
    Hi Tom,

    See if running fixmapi.exe helps solve your issue. You should find it under
    the following location (Copy/Paste it into a explorer window or run prompt):

    %SystemRoot%\System32

    --
    Regards,
    Raj Pillai
    Microsoft MVP - Mobile Devices
    http://www.pocketpcfaq.com/raj




    Re: WMDC - Outlook has not been installed - it is!
    This is what I get when running the fixmapi utility:
    "LoadLibrary: GetLastError =126"
    What next?

    I'm thinking this is a Groupwise vs. Outlook problem.
    I'm thinking this is a Groupwise vs. Outlook problem. In order to get
    GroupWise working on a Vista box, I had to install it unconventially and
    copy a different mapi.dll file over for it to work. I'm assuming this is
    the root of the problem, which is not pleasant because the user relies on
    both programs. I will try blowing away the mapi.dll file and then do a
    sfc/scannow and see what I get.

    Let me know if you have any other ideas.

    Tom




    Hi Tom,Sorry but I do not have any experience with Groupwise.
    Hi Tom,

    Sorry but I do not have any experience with Groupwise. Since you mentioned
    you suspected a mapi conflict, I suggested running fixmapi. If you are able
    to resolve your issue, I would be interested in hearing what helped solve
    it. Thanks.

    --
    Regards,
    Raj Pillai
    Microsoft MVP - Mobile Devices
    http://www.pocketpcfaq.com/raj




    I don't have GroupWise (nor know what it is) but have the same problem.
    I don't have GroupWise (nor know what it is) but have the same problem. I am
    running Vista Ultimate 32 and Office 2007. However, in my case this seems an
    intermittent issue. Even though it says "Outlook has not been installed",
    about 60% of times my stuff does get synced. Not able to see any pattern,
    though. Since it now says "Outlook has not been installed" below each of the
    Outlook items, and I am sure I was able to select those back in April when I
    initially set up the relationship, it is my guess that something got screwed
    up in later updates - either of Outlook or of WDMC.

    I will start to dig into Registry now to see if I am able to find something




    Just now I logged on as administrator, placed my PocketPC in the cradle, the
    Just now I logged on as administrator, placed my PocketPC in the cradle, the
    WDMC started, and I was able to select all items. No "Outlook not installed"
    message. So, could all this be an issue with access permissions? Will
    continue to dig...




    Well, I'm still at a loss here.
    Well, I'm still at a loss here. I've uninstalled GroupWise and Outlook,
    then reinstalled only Outlook so that no Novell products remain and I still
    can't WMDC to recognize Outlook being installed. I ran sfc /scannow and it
    restored the original mapi files as well. Now when I try to run fixmapi.exe
    I don't even get the error I was getting before in addition to the program
    never opening. I welcome anymore thoughts. At this point I don't think
    it's a GroupWise conflict based on my troubleshooting and others reporting
    the same issue without GroupWise installed.

    Thanks,
    Tom



    These steps worked for me.
    These steps worked for me. Hopefully they work for others with a similar
    problem:

    1) Uninstall WMDC (Windows mobile device centre) completely from
    computer.

    a) Uninstall WMDC from Add/remove programs.

    b) Uninstall WMDC setup from Add/Remove programs.

    c) Delete the registry key for WMDC,please follow the path:

    Start?run?regedit?HKEY_LOCAL_MACHINE?software?Microsoft?WINDOWS CE DEVICES

    Please delete WINDOWS CE DEVICES registry key and its sub keys. (I didn't
    have this exact key but had a similar one in the same location and deleted
    that.)



    2) Restart the computer.

    3) Install WMDC6.1 from the link :
    http://www.microsoft.com/windowsmobile/devicecenter.mspx

    4) Restart the computer and soft boot the device.

    5) Connect the mobile device with computer and create new partnership.

    6) Try to synchronize and check will you be able to sync outlook
    contents or not.




    I have just re-built my pc and restored the pst file (which I've done before
    I have just re-built my pc and restored the pst file (which I've done before
    without issue) I don't GroupWise but am gettng the problem.

    No such registry entry either.

    Any ideas?

    :

    I found this which might helpMicrosoft Outlook Has Not Been Installed for the
    I found this which might help

    Microsoft Outlook Has Not Been Installed for the Current User
    View products that this article applies to.
    Article ID : 817960
    Last Review : February 1, 2007
    Revision : 1.4
    SYMPTOMS
    When you click Start, and then click E-mail Microsoft Outlook, you may
    receive the following message:
    Microsoft Outlook has not been installed for the current user. Please run
    setup to install the application.
    Note When this problem occurs, there will not be any other Office 2003
    shortcuts installed.
    Back to the top

    CAUSE
    This problem occurs when Office 2003 is installed on a per-user basis and
    you logon to the computer as a user other than the user who installed Office
    2003.
    Back to the top

    RESOLUTION
    To correct this problem, logon to your computer with administrator rights
    and remove Office 2003. Install Office 2003 without using the allusers=""
    command-line option. For example, double-click the Setup.exe file on the
    Office 2003 CD-ROM. This will install Office 2003 for all users of the
    computer.

    If you do not want all users of the computer to have access to Office 2003,
    follow these steps: 1. Temporarily grant each user who you want to have
    Administrator rights.
    2. Log on to the computer as the appropriate user.
    3. Install Office 2003 on a per-user basis.
    After the installation is complete, you can log off and reconfigure the
    user's regular credentials.
    Back to the top

    MORE INFORMATION
    To install Office 2003 on a per-user basis, use a setup command line similar
    to the following example:
    "path\Setup.exe" allusers=""
    For more information about setup options when you install Office 2003
    programs by using the command line, see the Setup.htm file on your Microsoft
    Office 2003 CD-ROM.
    Back to the top

    well folks, I eventually gave up on Vista and WMDC and reinstalled XPwith
    well folks, I eventually gave up on Vista and WMDC and reinstalled XP
    with ActiveSync. Life is good again. It was maddening to have to go
    this route as it took awhile to backup and restore but in the long run
    I needed to sync and nothing was working. Boy, Vista and WMDC are
    garbage. Can't wait for Windows 7!

    WMDC - Outlook has not been installed - it is! - SoxFanInVA - Final solution?
    This has been a big problem for me since the transition from XP to Vista Home Premium. Like many others I have ploughed the internet to find the solution and hopefully I've got it to work! This is what I did:

    Outlook 2007 was installed
    I connected my TyTn II as instructed and installed WMDC. First time sync went fine, subsequent said Outlook has not been installed and all my contacts and calender entries were deleted from the device.

    Solution:
    Check Outlook for errors and let it repair. (Found in the 'Help' menu.
    Disconnect device and delete the partnership.
    Uninstall WMDC completely.
    Reboot device and PC. DO NOT CONNECT!
    Run Outlook install (CD or setup file) and choose repair.
    Reboot PC
    Use a program that allows you to edit the registry on the device. I use MemMaid from Dinar soft. Go to HKEY_CURRENT_USER/software/Microsoft/ActiveSync/partners and delete any and all sub folders to that. (Do not delete the Parters folder!) Save the changes and reboot the device.
    Reconnect the device and install WMDC. Upon completion of the install WMDC will start automatically and you can create a new partnership.
    The new sync will perform and HOPEFULLY all new syncs. I've made changes to the contacts and calender, rebooted the PC and the device and all is working as it should. (Famous last words ha ha!)

    WMDC - Outlook has not been installed - it is! Final solution died a horrible death!
    Well sorry to say that after 2 days with perfect syncing it's gone back to the same problem.

    I'm seriously thinking of claiming Microsoft for lost productivity, not only with WMDC but Vista in general.

    So now I'm installing a 3rd party sync application and hope I get some work done!

    WMDC - Outlook has not been installed - it is! - What worked for me
    Hi,

    Just to note that the 'fixmapi.exe' suggestion made by one of the previous posters has worked for me.

    It didn't work the first time with all the applications open, but then I closed Outlook, WMDC and mobsync and then I ran it again, and this time it worked.

    Thanks for your help.


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    Entity Framework 4.0 POCO-First development and POCO Template
    http://www.eggheadcafe.com/tutorial...52-955f3795ee13/entity-framework-40-poco.aspx
     
    Henkie deBoom, Jun 3, 2010
    #2
    1. Advertisements

  3. Rafael Perez de Lema

    Neil Pathare Guest

    Where is this Extra/accounts/filelocations ?
     
    Neil Pathare, Nov 5, 2010
    #3
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