WMP 10 crashing now Macromedia crashing too! Help!

Discussion in 'Windows Media Player' started by seree, Jan 30, 2006.

  1. seree

    seree Guest

    Hi! I have a less than year old Dell compact desktop computer. I have Windows
    XP with service pack 2. I upgraded to WMP 10 about seven months ago. Shortly
    after purchasing this computer. It worked great up to about three weeks ago.
    I first noticed a problem when Launchcast radio would crash in the Yahoo!
    Messenger. I would receive a messege stating an unidentified error had
    occured and the Media Player must shut down. I sent an error report to
    Micorsoft and they said it was Yahoo!'s fault. I went to the help Pages of
    Yahoo! and found an "answer" Yahoo promised would fix the problem. They said
    to uninstall and reinstall the Windows Media Player, and this would fix the
    problem. It didn't. I called the Dell help desk and four differant
    technitions have tried helping with this issue. I wrote to Yahoo! Inc, who
    asked me to send a copy of drwtsn32.exe. When I went into this folder, I
    found a file that was 1.42 GB large. NO kidding!! So, we got side tracked
    trying to work with this monstrous file that my computer of 1GB RAM could not
    open. After nearly crashing my entire system, we had to do a repair of the
    system. Now, while drwtsn32.exe is under controll, not only is WMP 10 still
    crashing, but Macromedia is crashing as well. Is somebody out there who can
    assist with this problem? HELP!
     
    seree, Jan 30, 2006
    #1
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  2. seree

    zachd [ms] Guest

    zachd [ms], Jan 31, 2006
    #2
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