WMP 11: advanced tag editor doesn't save information

Discussion in 'Windows Media Player' started by 425509, Sep 3, 2008.

  1. 425509

    425509 Guest

    Almost (but not quite) always, if I add information via the advanced tag
    editor, such as lyrics, comments, or artist information, it is not saved. I
    am opening an album in the library, right-clicking on a track, selecting
    advanced tag editor, typing (or pasting) information, then clicking on
    "Apply" then "OK." If I then right-click on the track and select advanced tag
    editor, the information is gone. I have unchecked the "Retrieve additional
    information from the the Internet" box in the Library options (I read
    somewhere that might work), and have tried specifying different languages (I
    read that English doesn't work), but none of this makes any difference. I
    have read the help and followed the steps carefully a stupidly large number
    of times and I've tried searching the net and microsoft for an answer, but
    have been unsuccessful. I know I'm not the only person experiencing this
    problem, so I'm not sure why it's so hard to find information.

    I really can't understand how it could be so difficult to get this right...
     
    425509, Sep 3, 2008
    #1
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  2. 425509

    Vincent Guest

    The advanced tag editor is not very reliable. If I select all tracks of an
    album and change the name of the album, most tracks get the new name but not
    all of them.

    You might check the properties of a couple of individual tracks, maybe they
    are set to read only
     
    Vincent, Sep 3, 2008
    #2
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  3. 425509

    425509 Guest

    Thanks, Vincent! That's a good point and a simple reason why it souldn't
    work. Unfortunately, that doesn't seem to be the problem in my case; the
    files aren't read-only. Strangely, sometimes, if I'm bored enough, I've
    repeated the same paste on the same track over and over, and suddenly, after
    many repetitions, the information will be saved.

    Still, it's sort of comforting to have someone else say the tag editor is
    not reliable. :-/
     
    425509, Sep 3, 2008
    #3
  4. 425509

    Vincent Guest

    If you change the information in the library view (in the columns) is it saved?
     
    Vincent, Sep 3, 2008
    #4
  5. 425509

    Vincent Guest

    If you change the in formation in the library view (in the columns)
     
    Vincent, Sep 3, 2008
    #5
  6. 425509

    425509 Guest

    Yes, I can save the basic information by editing it in the columns in the
    library view. That doesn't allow me to save more extensive information, like
    the lyrics for a song, all the musicians for a track, or comments, though.
     
    425509, Sep 3, 2008
    #6
  7. 425509

    Vincent Guest

    In my case, more than one musician works:
    http://www.thewelltemperedcomputer.com/SW/WMP/Artist.htm
    but it is a bit tricky:
    http://www.thewelltemperedcomputer.com/SW/WMP/Semicolon.htm

    You might try MP3Tag
    http://www.thewelltemperedcomputer.com/SW/tagging.html

    I have noticed that WMP sometimes locks a track, you can't edit it but after
    restarting WMP you can.
    Maybe something like the rearrange/rename settings in the library tab or the
    media sharing has something to do with this behaviour but this is guess work.
     
    Vincent, Sep 4, 2008
    #7
  8. 425509

    425509 Guest

    Thanks for the tips--nice website you have there! This gets me a little
    closer, but of course it doesn't explain what the problem with the tag editor
    is. I guess that might have to come from someone at Microsoft...
     
    425509, Sep 4, 2008
    #8
  9. 425509

    Vincent Guest

    Thanks for the tips--nice website you have there!

    Thanks, feel free to comment
     
    Vincent, Sep 4, 2008
    #9
  10. 425509

    zachd [MSFT] Guest

    XP or Vista? Do you have a pointer to the clip in question so I can test
    it?
    Where is the file stored on your computer?
    What file type(s)?
     
    zachd [MSFT], Sep 4, 2008
    #10
  11. 425509

    Vincent Guest

    I have this phenomenon both with WMA lossless and MP3 on Vista home premium.
    Files are in C:\music
    In the library tab I have both “rearrange†and “rename†on (this might be
    relevant, moving files and changing information in the file at the same time
    sounds tricky to me).
    Using a very small test library (2 or 3 albums)
    Having an arbitrary file structure (root – not artist name – not album
    title, but I don’t think this matters)
    Change the name of the album (Advanced Editor) to trigger the rearrange

    Approximately 70% has its album name changed and is moved to another directory
    The rest has its name set to unknown and stay in place

    --

    http://thewelltemperedcomputer.com
     
    Vincent, Sep 4, 2008
    #11
  12. 425509

    zachd [MSFT] Guest

    I'm specifically and solely interested here in understanding how I too can
    reproduce the error as regards Advanced Tag Editor not saving information.
    If you take 'rearrange' out of the equation, how can I reproduce this
    failure reliably?
     
    zachd [MSFT], Sep 5, 2008
    #12
  13. 425509

    425509 Guest

    Zach,
    It's XP. I just installed SP3 on that machine, but this was happening before
    as well with SP2. I'm also at Microsoft (in the CLR). I can send you a remote
    or give you access to my machine, whichever is easier. It's my mail machine,
    so you'd be free to debug there whenever it's convenient. If you want a
    remote, I assume you'd want user mode, using windbg, is that right?

    Thanks!
     
    425509, Sep 5, 2008
    #13
  14. 425509

    zachd [MSFT] Guest

    If you really are there, that seems like a conversation that should be
    handled via email.

    But I don't think I'm really interested in this on XP. Vista maybe.
     
    zachd [MSFT], Sep 5, 2008
    #14
  15. 425509

    425509 Guest

    Sorry, but I didn't have a contact and I thought perhaps someone here would
    have run into this and would be able to help. Evidently not. :-(
     
    425509, Sep 5, 2008
    #15
  16. 425509

    zachd [MSFT] Guest

    There's a lot more attention paid to reliability in Vista*, so I would
    expect transient/one-off "random" issues to be less likely there - and
    correspondingly any remaining "random" WMP11 issues to be that much easier
    to debug through on a Vista system.

    *: in part since the core toolsets used during the development cycle
    continue to improve significantly over time
     
    zachd [MSFT], Sep 5, 2008
    #16
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