WMP 11 License Backup & Restore

Discussion in 'Windows Media Player' started by Vorcht, Jun 28, 2006.

  1. Vorcht

    Vorcht Guest

    I reloaded my machine yesterday after having some OS problems. Got
    everything loaded, laterst versions of everything (including WMP 11,
    previously on WMP 10). I went to restore my license files (which I had
    backed up) for my DRM-enabled media I bought from WalMart.com, and POOF! - no
    backup & restore options.

    That's right, WMP 11 has removed all license backup & restore functionality.
    In their docs, they say you must contact the store to renew the licenses.

    I think it's rediculous to not allow a user to back up his licences. If he
    paid for music and has a backup, why should he have to re-contact the company
    he bought it from and prove that he is the owner, and then be at the mercy of
    their policy for re-issuing a license (which they may choose not to do). I
    think this is a MAJOR oversight by the WMP 11 development team. And while
    I'm sure they did it for a reason, if any of them watch this forum, I urge
    them to reconsider. For me, this is a major problem - I am considering
    switching back to iTunes (they let you backup & restore).

    Now, here's how I got around it. Keep in mind my system backup was WMP10,
    and I had already loaded WMP11 and noticed the no restore facility.

    Step1: Close Media Player & all IE windows
    Step2: Rename 'C:\Documents & Settings\All Users\DRM' folder to something
    else, I used DRM_old.
    Step3: Restore old 'C:\Documents & Settings\All Users\DRM' folder from backup.
    Step4: Reboot (possibly not necessary, but I did, so I put it here)
    Step5: Re-install WMP11. This seems to convert the DRM files from the old
    WMP10 to the new WMP11 format.
    Step6: Enjoy!

    For me, this got around the problem, but it still dosen't fix how I can't
    backup & restore in the future, so I am hoping the WMP developers take pity
    on us users and re-introduce the feature.

    Thanks for listening!
    Vorcht, Jun 28, 2006
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  2. i can't find the DRM folder
    but my problem is more
    that i'm not annoyed from the paid CDs
    my private work as sound engineer so i always copy my music to CDs and i
    used to rip them on my pc
    and now ..
    my private music i can't hear to :(
    George M. Hanna, Jun 29, 2006
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  3. Vorcht

    zachd [MSFT] Guest

    As near as I understand it, it's the other way around. By putting the onus
    on you the user to manage your license back-ups, your life sucked. By
    putting the onus on the store to let you restore your licenses, my grandma
    doesn't have to worry about her license back-ups anymore - the store knows
    and can refresh her if needed.

    So I get where you're coming from, but I think if you give it a little
    thought it's a minor irritation that's got a stunning amount of overall
    value add. =)

    zachd [MSFT], Jun 29, 2006
  4. Vorcht

    Vorcht Guest

    While I understand that logic and feel for your grandma, why not leave the
    option for those of us who ARE prepared?

    While I like the idea of being able to have the licence renewed by the music
    store I work with, but I don't think the music stores are on-board with these
    policies yet. Wal-Mart.com gives you 90 days to redownload or reactivate a
    license, but after that you have to call customer service and try convince
    them you aren't a pirate. Their documentation and FAQ says back up your
    licenses, and gives the details of how to do it (on < WMP11).

    Vorcht, Jun 29, 2006
  5. Vorcht

    Vorcht Guest

    Restoring your DRM folder may fix your problem too....

    The DRM folder I referred to is a hidden folder. To use Windows Explorer to
    navigate to this folder, you must first turn on the display of hidden
    folders. In Windows Explorer, on the 'Tools' menu, click 'Folder Options'. On
    the 'View' tab, under 'Advanced Settings', under 'Files and Folders', under
    'Hidden files and folders', click 'Show hidden files and folders'.

    That will let you see the DRM folder.

    Vorcht, Jun 29, 2006
  6. Vorcht

    Arild Bjørk Guest

    Just wait until you change computer in a couple of years and want to move
    the music to it. I had to contact my store to get new licenses. MS DRM is
    completely useless. It's based on RIAAs stranglehold and totally consumer
    unfriendly. I'll never buy a piece of music based on it until I'm am given
    the right to move the music between MY computers. Just wait until the masses
    awakes and find their music is unplayable.

    Switch back to iTunes since you'll have the ability to register and
    unregister your computers for playing music.
    Arild Bjørk, Jun 29, 2006
  7. Agreed (+1 here)

    Agreed (+1 here)
    <cough> So somehow iTunes DRM is "OK" ? </cough>

    Who's chain are you pulling here ? Apple won't license it to *anybody*
    else, so all the device makers like Roku, Creative, and (choose random
    MP3 player here) can't implement AAC + DRM playback on their devices.
    At all. End of story. It's a complete and reprehensible lock down.

    Hence the number of posts about "why won't my (preferred portable
    audio player that-is-not-an-iPod)" play AAC ? The answer is of course
    - it can, but just not apple DRM'd files.

    DRM = Spawn of satan in my view and hopefully the view of customers
    who wake up to the fact they're renting not buying music from the
    online stores.

    Cheers - Neil
    Neil Smith [MVP Digital Media], Jun 29, 2006
  8. Vorcht

    zachd [MSFT] Guest

    This sounds like something that's worthwhile to have happen. It seems that
    if services aren't offering this functionality and don't offer this
    functionality over time, that's where the choice within the ecosystem comes
    into play and becomes of high value. =)
    zachd [MSFT], Jun 29, 2006
  9. i tried so ..
    but it don't show it
    although it is there as when i type its address in the address bar
    it opens ..
    and by clicking on its options it displays it is containing about 18 file
    but non is shown even after making the option to display the hidden files
    what's next /
    George M. Hanna, Jun 30, 2006
  10. Vorcht


    Jun 10, 2012
    Likes Received:
    You say that you Re-installed WMP 11. But at what point did you uninstall it? In Step 1 it just says you closed it.
    nrgins, Jun 10, 2012
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