Instead of getting Windows Media Player window on the website I get a blank space with small red cross in top - left corner. It has been like that from the moment I bought my laptop. The first time - there was the yellow bar asking if I wanted to run Windows Media Player add-on; I clicked on "run ActiveX" and then "Run" and that was it - nothing changed. I still had a blank space with a small red cross in the place where there was supposed to be WMP picture. Next time I opened the website it looked exactly the same but I didn't get that yellow bar asking if I want to run ActiveX - just a blank space with that small cross. I have just reset all Internet Explorer settings and tried it again but it's not working - I went through the same process of trying to install ActiveX etc but it didn't work I have tried to install WMP plugin for Firefox but this is not working either, it actually takes me through the wizard and at the very end it says that it was completed but WMP is still not working on the website - it still says that I need to download the plugin. would appreciate if someone could tell me what to do with that as I need to get it working asap for work purposes, thanx