WMP 7.1 cannot uninstall or reinstall

Discussion in 'Windows Media Player' started by Lefty, Dec 1, 2003.

  1. Lefty

    Lefty Guest

    I'm on Win2k.

    I tried to install WMP 9, but the installation failed. I
    don't know why. I tried to go back to WMP 7.1, and it
    won't install. I see the program (WMP7.1) in my control
    panel, but it's not anywhere else. I tried to uninstall
    it, and the wmsetup.exe file crashes every time. I tried
    redownloading the program and trying again, with both
    versions(7.1 and 9), and both fail the install. I seem to
    be on a loop now. Can someone help me? Unless 9 actually
    encompasses everything that 7.1 had, I'd prefer 7.1, but
    I'd be thrilled just to have one of them up and working.

    Thank you.
    Lefty, Dec 1, 2003
    1. Advertisements

  2. Lefty

    zachd [ms] Guest

    WMP9 encompasses everything WMP7 does...
    What's the crash report?
    When you try to install WMP9 and it fails - how does it fail?
    In the file c:\windows\wmsetup.log (or c:\winnt\wmsetup.log) - what lines
    contain "ERROR: "?

    zachd [ms], Dec 4, 2003
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.